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PNC Bank personal loans: 2023 review

Updated on Jun 12, 2023
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At a glance

4.6
Rating: 4.6 stars out of 5
Bankrate Score
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Availability
Rating: 5 stars out of 5
5.0
Affordability
Rating: 4.9 stars out of 5
4.9
Customer Experience
Rating: 5 stars out of 5
5.0
Transparency
Rating: 3.5 stars out of 5
3.5

About Bankrate Score

You may not expect a traditional brick-and-mortar bank to offer competitive personal loans with low rates and fees, but PNC Bank is doing just that. PNC provides unsecured personal installment loans with fixed rates that vary by location. While borrowers don’t need an existing relationship with PNC to get a loan, those with a PNC checking account who opt for automatic loan payments receive a discount on their interest rate.
Moneybag
Loan amount $1,000 – $35,000
Rates
APR from Varies by zip
Clock Wait
Term lengths 6 months to 60 months
This lender is best for borrowers who want to bank in person.

Best for borrowers who want to bank in person

This lender is best for borrowers who prefer an in-person application and customer service. The bank boasts over 2,6000 U.S. locations and approximately 60,000 PNC and partner-affiliated ATMs across the nation, making it the ideal option for those who want the option of an in-person lending experience. 

PNC pros and cons

There are many advantages to taking out a PNC personal loan, especially for people who have an existing banking relationship with the lender. However, there are drawbacks to be aware of. Here's what to be aware of before signing on the dotted line.

PROS

  • Checkmark

    Minimal fees

  • Checkmark

    Perks for PNC Bank customers

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    Co-borrowers allowed

CONS

  • Close X

    Products vary by location

  • Close X

    May have to visit a branch to receive funds

  • Close X

    Smaller loan maximum

Do you qualify?

PNC doesn't disclose many of its eligibility requirements, but borrowers in good credit and financial health have the highest rates of approval and receive the most competitive loan terms. In general, those who have credit scores in the mid-to-high 600s (at a minimum) and a debt-to-income ratio (DTI) under 36 percent are most likely to get approved. 

On top of meeting the financial requirements, applicants must be 18 years old to apply, show proof of income and must be a U.S. citizen or permanent resident to qualify.

What PNC doesn't allow loan funds to be used for

PNC doesn't allow its personal loans to be used for post-secondary education expenses or to refinance student loan debt. Like most banks, credit unions or lenders, personal loans can be used for any legal expense except investing and certain business-related expenses.
 

How this lender compares

logo
Rating: 4.6 stars out of 5
4.6
Bankrate Score
APR from
Varies by zip
Loan Amount
$1,000 – $35,000
Term Length
6 months to 60 months
Min Credit Score
Not disclosed
logo
Rating: 4.6 stars out of 5
4.6
Bankrate Score
APR from
8.99% – 23.99%
Loan Amount
$2,000 – $50,000
Term Length
12 to 60 months
Min Credit Score
700
logo
Rating: 4.6 stars out of 5
4.6
Bankrate Score
APR from
8.49% - 24.49%
Loan Amount
$3,000 - $100,000
Term Length
12 - 84 months
Min Credit Score
Not disclosed

PNC vs. TD Bank

PNC and TD Bank's personal loans carry similar repayment terms and loan maximums,  but TD Bank's minimum amount is a higher $2,000, while PNC's is $1,000. The term and rate you receive with PNC is based on your debt load, creditworthiness, state of residence and income. But unlike TD Bank, PNC does not offer a rate checking tool. So you'll want to consider prequalifying with TD Bank to see your predicted rates and eligibility odds before formally applying with PNC.

Read a full comparison of PNC vs. TD Bank

PNC vs. Wells Fargo

Borrowers with a higher credit score or longer history may want to look at Wells Fargo's options when comparing the two banks. For one, Wells Fargo offers a higher borrowing amount of $100,000 and a minimum APR of 7.49 percent for the most creditworthy applicants. PNC offers a much lower maximum of $35,000 and it disclose a minimum interest rate, as it depends on your state of residence. 

Read a full comparison of PNC vs. Wells Fargo

PNC: in the details

What we like and what we don’t like

Like with every bank that offers personal loans, there are factors that we like about PNC and certain aspects about it that we aren't the biggest fan of.
 

What we like

  • Minimal fees: Borrowers aren’t assessed application or origination fees on PNC personal loans. Additionally, unlike some lenders, PNC Bank gives you the freedom to pay off your loan early without a fee.
  • Perks for PNC Bank customers: If you already have a PNC checking account, you can earn a 0.25 percent discount on your loan APR by setting up automatic payments.
  • Co-borrowers allowed: Unlike some traditional banks, PNC permits co-applicants on personal installment loans.

What we don't like

  • Products vary by location: Your location determines which APRs and repayment terms you’re eligible for. For some ZIP codes, this information is hard to come by on the PNC website.
  • May have to visit a branch to receive funds: Depending on your location, you may need to visit a branch in order to sign your loan documents, an inconvenience that many online-only lenders have eliminated
  • Smaller loan maximum: PNC offers personal loan maximums of up to $35,000 which pales in comparison to a majority of banks and lenders, some of which offer maximums of over $100,000 for the most creditworthy applicants.

How to contact PNC

There are multiple ways to get in contact with PNC, either by phone or through an in-person appointment. Its customer care phone number is 1-800-762-2265. You can talk to a representative Monday through Friday from 8:00 a.m. to 9:00 p.m. ET and on Saturday and Sunday from 8:00 a.m. to 5:00 p.m. ET. 

PNC also offers a mobile app for iOS and Android devices so you can manage your account while on the go.

How to apply for a personal loan with PNC

You can apply for an unsecured personal loan from PNC through its website, by phone or in person at a branch. The fastest way to start the process is by using the online application.

In order to apply online, you’ll need to provide:

  • Your full name, Social Security number and date of birth.
  • Your driver’s license, state-issued photo ID or U.S. passport.
  • Your current address (and previous address if you’ve lived at your current address for fewer than two years).
  • Your annual income (and any additional income you’d like PNC to consider).
  • The dollar amount you’d like to borrow.

In order to apply with a co-signer you'll need to provide:

  • Their current employer.
  • Their annual income (plus any other streams or sources of income).

If you’re already an account holder, PNC will pre-fill the application for you. Those applying with a co-applicant will need to provide their co-applicant’s current employer and annual income  as well. There’s limited information available online about the approval process. However, borrowers in some states may need to visit a branch to sign loan closing documents before receiving funding.

If you have questions about your loan options, customer care consultants are available at 877-225-5762 from 8 a.m. to 9 p.m. ET Monday through Friday and 8 a.m. to 5 p.m. ET Saturday and Sunday. PNC also offers a mobile app for iOS and Android devices so you can manage your account while on the go.

Features and additional perks

PNC offers additional perks to its existing customers, like a 0.25 percent interest reduction for those who set up autopay and a fully online application process. However, there are perks for those who haven't banked with the company, like its financial hardship program

If you find yourself unexpectedly unable to make your loan payments due to life changing events like a sudden loss of income or employment, PNC offers financial assistance to help you get back on track. If you qualify, a representative will work with you to find the best repayment solution for your financial situation.

 

Fees and penalties

PNC keeps fees to a minimum. It has no origination fee and no prepayment penalty for its unsecured loans; however, it does charge a late payment fee that varies based on location. Keep in mind that those who don’t have a checking account at PNC or decide not to enroll in automatic payments will not qualify for the 0.25 percent interest rate reduction.

PNC frequently asked questions

How Bankrate rates PNC

Overall Score 4.6 Explanation
Availability 5.0 This lender offers very fast funding and approval.
Affordability 4.9 The starting APR is lower than average and there are few fees.
Customer Experience 5.0 The app and accessible customer service hours make it easy to manage your loan.
Transparency 3.5 The lack of information listed out can leave customers questioning if they meet requirements.

Methodology

To select the best personal loans, Bankrate’s team of experts evaluated over 30 lenders. Each lender was ranked using a meticulous 20-point system, focusing on four main categories:

  • Affordability: The interest rates, penalties and fees are measured in this section of the score. Lower rates and fees and fewer potential penalties result in a higher score. We also give bonus points to lenders offering rate discounts, grace periods and that allow borrowers to change their due date. 
  • Availability: Minimum loan amounts, number of repayment terms, eligibility requirements, ability to apply using a co-borrower or co-signer and loan turnaround time are considered in this category.
  • Customer experience: This category covers customer service hours, if online applications are available, online account access and mobile apps.
  • Transparency: For this factor, we consider how well information is presented to the borrower on the lender’s website. This includes listing credit requirements, rates and fees, in addition to offering prequalification.

Editorial disclosure: All reviews are prepared by Bankrate.com staff. Opinions expressed therein are solely those of the reviewer and have not been reviewed or approved by any advertiser. The information, including rates and fees, presented in the review is accurate as of the date of the review. Check the data at the top of this page and the lender’s website for the most current information.