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Fred Loya insurance review 2024

Updated Mar 14, 2024
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At a glance

Bankrate's take

Policyholders with poor driving records, spotty insurance history, or low credit scores might consider Fred Loya as their company of choice.

Fred Loya Insurance might be a good fit for drivers with incidents on their records who are looking for affordable coverage.

Answer a few questions to see personalized rates from top carriers

Fred Loya Insurance car insurance

Drivers who struggle to find coverage due to their driving record, credit score, insurance history or other negative rating factors may find this Fred Loya Insurance insurance review helpful, as the company offers car insurance to drivers with a range of profiles. Fred Loya writes insurance through three underwriting companies: Fred Loya Insurance, Loya Insurance Company and Young America Insurance. It has over 800 local agencies, but only within Alabama, Arizona, California, Colorado, Georgia, Illinois, Indiana, Nevada, New Mexico, Ohio, Oklahoma and Texas.

Fred Loya car insurance policies are relatively basic. It provides the same standard coverage you would expect from a typical carrier, including bodily injury liability, property damage liability and uninsured motorist coverage. Depending on the state, it may also offer medical payments or personal injury protection. You can also purchase comprehensive and collision with Fred Loya, with two add-ons available: roadside assistance and rental reimbursement in case of a covered claim.

Pros and cons of Fred Loya Insurance car insurance

  • May offer coverage for drivers who are not eligible for a policy with other carriers

  • SR-22 insurance available

  • No credit check required

  • Available for purchase in convenient locations, such as grocery store chains and shopping centers

  • Cannot file a claim 24/7

  • Very limited digital tools

  • High rate of NAIC complaints

Fred Loya Insurance car insurance cost

When comparing car insurance quotes, you will have to contact a Fred Loya agent for more information regarding their premiums. You may request a quote over the phone by dialing 1-800-444-4040 or by using the website. Although Bankrate does not have rate data available for Fred Loya Insurance, its website advertises “flexible payment options.”

Fred Loya Insurance car insurance discounts

Fred Loya discounts can vary depending on the state the policy is written. However, you could save on your car insurance if you are eligible for any of the following discounts:

Even though Fred Loya doesn’t offer homeowners insurance, you can earn a car insurance discount if you are a homeowner.
Fred Loya Insurance rewards you with a premium discount if you’ve had continuous auto insurance coverage for at least the past 12 months.
Earn a discount on your premium for setting up a monthly electronic fund transfer for your account.
You could save on your premium if you add other drivers from your household to your insurance policy.
Having a new car might save you money on your auto policy.
Some state-approved alarm systems may qualify you for the Vehicle alarm discount.

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Compare Fred Loya Insurance with other insurers

Every driver is looking for something different in their car insurance company. Some need the best car insurance company for robust coverage, while others are happy with a more basic policy as long as they can obtain an SR-22. If Fred Loya isn’t a good fit, you may find it beneficial to request quotes from the companies below.

Fred Loya Insurance vs. Geico

Policyholders who value cheaper car insurance and digital capabilities over bundling multiple insurance policies with the same company might consider Geico as their company of choice.

Learn more: Geico Insurance review

Fred Loya Insurance vs. State Farm

Policyholders who value a personalized experience through a local agent, bundling insurance policies with the same company and highly rated customer service might consider State Farm as their company of choice.

Learn more: State Farm Insurance review

Fred Loya Insurance vs. The General

The General may be a good fit for high-risk drivers who have trouble finding coverage elsewhere.

Learn more: The General Car Insurance review

Is Fred Loya Insurance a good insurance company?

Maybe, but it depends on your needs and where you live. If you have trouble obtaining auto insurance because your driving or credit history is less than stellar, then Fred Loya could be your company. However, you aren't eligible for a policy unless you live in one of the states Fred Loya writes insurance. Additionally, this company may not be best for policyholders who prioritize customer service or digital options. The company also receives an outsized number of complaints, which we will review in the following section.

Fred Loya Insurance customer satisfaction

To evaluate a company’s customer satisfaction, Bankrate studies third-party scores issued by J.D. Power (when available). These studies use a points-based rating system, with 1,000 being the best score possible. The higher a company’s score, the higher that company’s customer satisfaction. However, Fred Loya Insurance was excluded from the company’s three major publications: the 2023 Digital Experience Study, 2023 Auto Insurance Study and the 2023 Auto Claims Satisfaction Study. Typically, we also look at AM Best ratings to evaluate financial strength. Unfortunately, these ratings were also unavailable for Fred Loya Insurance.

The only third-party metric Bankrate’s insurance editorial team found that is most useful to our readers is the National Association of Insurance Commissioners (NAIC) complaint index, which records the number of complaints lodged against an insurance company. To interpret this data, understand that the baseline (or average) number of complaints is 1.0. If a company scores above 1.0, it has more.

The results for Fred Loya Insurance were less than promising; the insurer had a sky-high complaint index of 7.26. This means that Fred Loya Insurance received over seven times the number of complaints than expected for an insurer of its size — a result that does not bode well for its quality of service.

Study or Rating Agency Fred Loya Insurance Industry average
2023 J.D. Power Digital Experience Study - Service Not scored 702/1,000
2023 J.D. Power Digital Experience Study - Shopping Not scored 521/1,000
AM Best rating Not rated N/A

Other Fred Loya Insurance tools and benefits

Fred Loya offers little-to-no-frills car insurance. However, some policyholders may want to opt-in for the company's Fred Loya Mobile Alerts program, which can text you important policy reminders.

Frequently asked questions about Fred Loya Insurance

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Written by
Natalie Todoroff
Writer, Insurance

Natalie Todoroff is an insurance writer for Bankrate, prior to which she wrote for a popular insurance comparison shopping app. She has a Bachelor of Arts in English and has written over 800 articles about insurance throughout her career.

Edited by Editor, Insurance