Acceptance insurance review 2023
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At a glance
About Bankrate Score
Acceptance Insurance is tailored toward high-risk drivers who might have difficulty finding insurance, but conveniently offers home, life and other types of insurance you may need as well.
Offers several types of insurance product
Has Mexico travel insurance options
Availability limited to 17 states
Rated B- by AM Best, indicating lower financial strength than many larger national insurance carriers
Acceptance car insurance
Although Acceptance does not have a Bankrate rating yet, this company specializes in auto insurance policies for high-risk drivers. For that reason, this may be a good company for drivers with poor credit, bad driving records, or lengthy claims histories. Beyond this specialty, Acceptance offers a host of car insurance coverage options. Standard coverage options are available for liability and uninsured/underinsured motorist coverage, as well as personal injury protection (where available), comprehensive and collision. Notably, Acceptance car insurance offers SR-22 certificates for drivers convicted of serious traffic violations who are required by the DMV to verify they have an active policy with at least the minimum required insurance coverage.
Although Acceptance did not make it onto Bankrate's best car insurance companies list, this provider may provide a good option for coverage for the right drivers. Drivers who benefit from high-risk coverage may also disproportionately benefit from discounts and other savings that can help save money on car insurance rates. In these cases, comparing quotes against the average cost of car insurance can help you to identify what might be a good deal.
Pros and cons of Acceptance car insurance
There are a few benefits and drawbacks to consider when it comes to Acceptance car insurance, including:
Can file SR-22 forms
Caters to high-risk drivers who may have a hard time finding coverage elsewhere
Offers a wide range of insurance products
Has higher than average complaints for auto insurance
Availability is limited to 17 states
Less than ideal financial strength rating
Acceptance car insurance cost
Average rates are not available for Acceptance car insurance. Still, car insurance rates vary based on a number of personal rating factors, such as your driving history, claims history and even your age (in most states). In turn, it may be helpful to get a personalized quote to learn what your costs may be.
Acceptance car insurance discounts
Earning car insurance discounts could be a great way to maximize savings on car insurance, especially if you have trouble qualifying for coverage with other insurers. Some potential Acceptance discounts you may be able to qualify for include:Drivers with clean driving records may be eligible for discounts on their auto policies.Signing up for paperless billing may qualify you for a discount on your policy.Policies that have been active with the company for several years may be eligible for a loyalty discount.
Acceptance car tools and benefits
Acceptance does not offer automotive services or products outside of its auto insurance products. However, they do address questions and provide digital resources on their website.
Acceptance home insurance
Acceptance insurance sells standard homeowners insurance coverage, such as dwelling, personal property, liability, medical payments and loss of use coverage. Compared to some of the other home insurance companies, this provider offers fewer optional coverage types, endorsements and discounts. However, high-risk homeowners with a history of claims, poor credit (where considered) or an aging home may find Acceptance is one insurer with whom they may find coverage.
Pros and cons of Acceptance homeowners insurance
There are a number of pros and cons to consider for Acceptance homeowners insurance, including:
High-risk homeowners may find coverage through this provider
Offers a standard array of home insurance policies
Easy-to-use digital options for policy management and claims filing
Less than ideal financial strength rating from AM Best
Less than ideal financial strength rating from AM Best
Acceptance home insurance cost
The average premiums for an Acceptance homeowners policy are unavailable. It may benefit you to remember, though, that your homeowners insurance rate may vary from the average due to factors such as where your home’s location, size, age and other factors.
Acceptance home insurance discounts
Using Acceptance home insurance discounts may help reduce the cost of home insurance policies. The website doesn’t list any specific home insurance discounts available, so the best way to check what options may be available in your area is to ask an Acceptance insurance agent directly at the time you obtain a quote.
Acceptance home tools and benefits
Acceptance does not advertise any other home tools or benefits for customers.
Acceptance life insurance
Acceptance sells term life insurance, which may be a good option for younger people looking for affordable coverage for a specific time. At the end of the term, most life insurance companies offer the option to convert the term policy into a permanent policy, which provides financial protection for the duration of your life or as long as premiums are paid.
However, Acceptance Insurance’s website offers limited information about its term life insurance policies. It does not include information about the policy term lengths or coverage amounts. The site does allow online quoting, so you can enter your ZIP code and personal information to get a customized life insurance quote and learn more about the specific details regarding policy terms and conditions.
Pros and cons of Acceptance life insurance
Offers term life insurance policies
You may be able to bundle life with other types of policies from Acceptance
Limited information about life insurance products is available
Only offers term life policies and no permanent life insurance policies
Acceptance life insurance endorsements
Acceptance doesn’t provide a listing of life insurance endorsements on its website. To see what Acceptance life insurance endorsements may be available to you, you need to contact one of their representatives directly or start an online quote.
Acceptance life tools and benefits
Acceptance does not advertise that it offers any other life tools, benefits or services.
Acceptance customer satisfaction
Third party companies rate insurance companies based on several variables, including customer satisfaction levels and financial strength ratings. J.D. Power ranks insurance companies on customer service, AM Best offers financial strength ratings to indicate whether a company has historically been financially capable of paying the claims it processes, and the National Association of Insurance Commissioners (NAIC) tracks complaints made against companies.
Acceptance auto and homeowner claims
Acceptance insurance was not part of the 2022 J.D. Power customer service rankings but received an overall NAIC ratio of 4.74. The baseline for these ratings is 1.00, and scores below that indicate a lower number of complaints while scores above it indicate higher rates of complaints.
How to file a claim with Acceptance
Filing a claim with Acceptance can be done through the online claims portal or by calling the claims phone number. To file a claim, you'll need your policy number and will need to offer information about the damages or injuries involved.
- Claims URL: https://www.acceptanceinsurance.com/report-a-claim/
- Claims: 1-800-779-2103
Acceptance insurance products are available in the following 17 states.
- New Mexico
- South Carolina
Other Acceptance perks worth considering
If you have other insurance needs and struggle to qualify for coverage from other national insurers, having all your policies in one place with Acceptance could simplify your insurance needs. Other Acceptance insurance products you may find beneficial for your situation include:
- Motorcycle insurance: Motorcycles require a different type of coverage than standard vehicles and Acceptance sells this type.
- Renters insurance: Renters insurance can help renters protect their belongings within their rental property.
- Pet insurance: Pet insurance can help pay for vet bills in the case of an injury or illness affecting your pet.
- Travel insurance: Acceptance has a car insurance travel policy specifically for traveling to Mexico. This coverage ensures you don't drive uninsured while across the border.
Acceptance corporate sustainability
Acceptance occasionally launches initiatives to support the community through its blog. Some recent programs have been supporting Feeding America, Big Brothers Big Sisters of America and the Humane Society.
Not sure if Acceptance is right for you?
Finding the right insurance company can be difficult, and it's often helpful to shop around before committing to a policy. When shopping between providers, it's important to only compare rates between similar types and amounts of coverage. If you’re unsure that Acceptance is right for you:
Acceptance vs. Nationwide
Nationwide has strong financial strength ratings and is widely available throughout the country for home, auto and life insurance. Nationwide also offers home insurance policies specialized for high-value homes. Inversely, Acceptance is focused on home policies for homes that may have difficulty getting coverage from other companies. If you are trying to insure a high-value home and don't have significant barriers to insuring it, then Nationwide may be an option worth considering.
Learn more: Nationwide Insurance review
Acceptance vs. Geico
Geico offers some of the cheapest car insurance rates on average, and it could be worth considering for those who want to compare with another carrier. High-risk drivers may find coverage options with Acceptance, but others may find better rates and coverage options with Geico, depending on their personal rating factors and other pertinent information. In addition, Geico also offers some specialized coverage options for high-risk drivers and may be a good comparison choice for drivers with prior accidents or incidents on their driving records.
Learn more: Geico Insurance review
Acceptance vs. Erie
Another regional carrier, Erie could be an option for those who want a local company to meet their needs and live in one of the twelve states that Erie operates in. Erie ranked highly in 2022 with J.D. Power for customer claims satisfaction, and it offers competitive average rates for both home and auto insurance. Still, Erie has even more limited availability than Acceptance, and Acceptance specializes in higher-risk customers. Drivers or homeowners with good credit ratings and driving records may find it worth getting a quote from Erie, depending on availability.
Learn more: Erie Insurance review
Is Acceptance a good insurance company?
Acceptance may be an option worth considering for drivers who are categorized as high-risk and for homeowners who have a hard time getting home coverage from other insurers. For others, however, this company may be more costly than some of the other options and coverage may be limited compared to many of the alternatives. Still, for those who may have trouble finding coverage elsewhere, Acceptance may be a viable option.46years of industry expertise122carriers reviewed20.7KZIP codes examined1.2Mquotes analyzedOn This Page