BB&T Bank Review 2019

BB&T Logo

4.0/5

Branch Banking and Trust Company is an FDIC-insured bank headquartered in Winston Salem, N.C. BB&T offers fairly accessible deposit account options and solid customer experience.

ABOUT OUR REVIEWS

The experts at Bankrate are continually researching, reviewing, and rating banks to help you objectively compare and choose institutions that fit your needs. To support our constant research we sometimes receive compensation from links you choose to click on.

Bankrate's overall ratings for financial institutions comprise weighted averages up to five stars of five main categories: customer service, savings accounts, checking accounts, money market accounts (MMAs) and certificate of deposit (CDs).

The Bankrate editorial team compiles publicly-available company data as well as information from the government organizations like the Federal Deposit Insurance Corp. for our review of each financial institution. App ratings are obtained from iTunes and Google Play. The interest rates, branch densities, fee amounts and other data was collected in fourth quarter 2018 and first quarter 2019.

When a financial firm offers more than one checking, savings or MMA accounts, Bankrate reviews the account with the highest APY. Each bank is evaluated based on the 12-month certificate of deposit (CD) it offers.

All reviews are prepared by Bankrate staff. Opinions expressed therein are solely those of the reviewer and have not been reviewed or approved by any advertiser. The information including rates and fees presented in the review is accurate at time of publication. Check the bank’s website for the most current information.

About BB&T

BB&T’s roots stretch back to the post Civil War era of North Carolina. The bank started out in 1872 as place area farmers could borrow money at reasonable interest to buy seed, fertilizer and other necessities. BB&T survived financial disasters including the Great Depression and became North Carolina’s fourth-largest bank by 1994.

In 1995, BB&T and Winston-Salem-based Southern National Corporation merged. The bank has steadily grown over the years, regularly acquiring competitors and entering new markets in the East Coast, Midwest and South.

BB&T holds $222.9 billion in assets as of September 30, 2018. The bank operates more than 1,900 financial centers in 15 states and Washington, D.C. Members have access to about 2,500 ATMs across the BB&T footprint.

Customers of BB&T are offered a wide range of financial services including retail and commercial banking, investments, insurance, wealth management, asset management, mortgage, corporate banking, capital markets and specialized lending.

BB&T is an accessible, one-stop-shop option for people looking for a financial institution in certain states in the Midwest, South and East Coast. However, those looking for high-interest rates on their deposit accounts might find better APYs at other financial institutions.

 Pros

  • The mobile app U by BB&T is highly rated and helps manage multiple accounts from a customizable dashboard.
  • An online savings account is available with no monthly maintenance cost or minimum deposit.
  • BB&T was named on the FORTUNE “World’s Most Admired Companies” list in the superregional bank category in 2018.

 Cons

  • Physical branches are located in only 15 states and Washington, D.C.
  • BB&T offers fairly low interest rates on deposit products compared to competitors.

BB&T Services

CDs Rating

4.3/5

BB&T offers several different types of certificates of deposit. In addition to its traditional CDs, the bank offers an add-on CD and a step-up CD that allows yields to rise automatically at set intervals. There are also some CD specials for accounts with unique term lengths. Penalties apply for early withdrawals of the principal balance. For example, with the banks’s 12-year CD, an early exit will cost you $25 or 3 months of simple interest.

 Pros

  • Interest is compounded daily.
  • Different types of CDs are offered, including one letting you deposit additional funds.
  • Interest can be withdrawn prior to maturity.

 Cons

  • Low yields compared to what online banks offer.
  • Higher balances don’t earn more interest.
  • Harsh early withdrawal penalties could cause you to lose most earned interest.

CDs available from other banks

Capital One Logo
2.60% APY
$0 MINIMUM DEPOSIT
Goldman Sachs Bank USA Logo
2.60% APY
$500 MINIMUM DEPOSIT
Investors eAccess Logo
2.50% APY
$500 MINIMUM DEPOSIT
Savings Rating

4.7/5

BB&T calls its eSavings account its most popular savings account available exclusively online. The eSavings account earns 0.03% APY on all balances from $0 to $99 billion.

 Pros

  • The eSavings account allows all customers to earn the top APY.
  • Interest is compounded daily.
  • No monthly maintenance fees.
  • No minimum deposit.

 Cons

  • There are much higher APY accounts available from other banks.

Savings accounts available from other banks

Checking Rating

2.6/5

BB&T customers can earn interest with Elite Gold Checking after a $100 minimum opening deposit. The $30 monthly maintenance fee is waived for those with a combined balance of $25,000 across eligible linked accounts. Other options do not include interest but have lower fees including BB&T Fundamentals ($5 monthly fee and no minimum initial deposit) and Bright Banking ($12 waivable fee and $50 opening deposit).

 Pros

  • Tiered rates offer interest on all balances.
  • Elite Gold clients receive four non-BB&T ATM transactions per statement cycle with no fee from BB&T ($3 fee per transaction thereafter).

 Cons

  • Interest rates are relatively low.
  • Requirements to waive monthly fee relatively high.

Checking accounts available from other banks

TIAA Bank Logo
1.21% APY
$5,000 MINIMUM DEPOSIT
MMAs Rating

3.5/5

The High Performance Money Market Account allows you to earn up to 1.30% APY on $250,000 to $99 billion. The account has no minimum balance requirements, no minimum opening deposit and allows check writing.

 Pros

  • Can earn up to 1.30% APY on $250,000 - $99 billion.
  • Account has check-writing privileges.
  • No minimum balance requirements.
  • No minimum opening deposit.
  • Interest is compounded daily.

 Cons

  • $1,000 minimum to avoid the $12 maintenance fee is a little higher than other banks.

MMAs available from other banks

State Farm Bank Logo
2.25% APY
$1,000 MINIMUM DEPOSIT
TIAA Bank Logo
2.15% APY
$5,000 MINIMUM DEPOSIT
Capital One Logo
2.00% APY
$10,000 MINIMUM DEPOSIT
Bank Experience Rating

3.9/5

BB&T’s digital banking platform, called U, is popular among app reviewers. In the Apple app store, the mobile banking app has scored a 4.8 out of five stars — a score that is high for a bank app. In the Android app store, the mobile banking app has scored 4.5 out of five stars. The bank’s mobile app comes with standard features, such as pay a bill or a friend as well as deposit a check. It also comes with something less common: the ability to port in data from your other financial accounts. You can also search your transactions. Moreover, you can visit more than 1,900 financial centers for in-person help. BB&T also counts about 2,5000 ATMs across its footprint.

Read bank experiences from other banks

Citibank Logo
BANK EXPERIENCE
4.6 /5
Ally Logo
BANK EXPERIENCE
4.6 /5
Capital One Logo
BANK EXPERIENCE
4.5 /5