Branch Banking and Trust Co. is an FDIC-insured bank headquartered in Winston Salem, North Carolina. BB&T offers fairly accessible deposit account options and solid customer experience.
The mobile app U by BB&T is highly rated and helps manage multiple accounts from a customizable dashboard.
An online savings account is available with no monthly maintenance fee or minimum deposit.
BB&T was named to Fortune's “World’s Most Admired Companies” list in the superregional bank category in 2018.
Physical branches are located in only 15 states and Washington, D.C.
BB&T offers fairly low interest rates on deposit products compared with competitors.
BB&T’s digital banking platform, called U, is popular among app reviewers. In the Apple app store, the mobile banking app has scored a 4.8 out of five stars, which is a high score for a bank app. In the Android app store, the mobile banking app scored 4.5 out of five stars.
The bank’s mobile app comes with standard features, such as being able to pay a bill or pay a friend, as well as deposit checks. It also comes with something less common: the ability to port in data from your other financial accounts. You can also search your transactions.
Moreover, you can visit more than 1,900 financial centers for in-person help. BB&T also counts about 2,5000 ATMs across its footprint.
Customers of BB&T are offered a wide range of financial service,s including retail and commercial banking, investments, insurance, wealth management, asset management, mortgages, corporate banking, capital markets and specialized lending.
The bank merged with SunTrust to become Truist; however, the brands offer separate products for now.