Truist Bank Review 2026
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At a glance
Overview
Truist Bank offers the full suite of deposit products: savings and checking accounts, certificates of deposit (CDs) and a money market account. Its nearly 2,000 branch locations and around 2,800 ATMs are concentrated in the Midwest and Southeast. Its savings and CDs tend to lag behind competitors, with some exceptions if you live in certain states. You can’t open its CDs online, though, and many of Truist’s accounts come with monthly maintenance fees you’ll have to work to avoid.
Highlights:
Highly Rated App Large Branch NetworkHighlights:
CDs
Checking
Savings
MMA
Customer Experience
In the news
Truist Bank agreed in early 2026 to a $240 million class action settlement that alleged its predecessor, SunTrust Bank, charged overdraft fees that violated Georgia’s usury laws that limit the amount of interest a lender may charge. The deal covers some Georgia citizens who were charged a SunTrust overdraft fee resulting from an ATM or debit card transaction. Truist has not admitted wrongdoing.
Offers featured here have been sponsored which impacts how, where, and in what order the products appear. Not all offers are displayed on this page.
These are sponsored offers rated highly by us for competitive rates, fees, and minimums.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Bankrate Savings rating = 4.6/5
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Offers featured here have been sponsored which impacts how, where, and in what order the products appear. Not all offers are displayed on this page.
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Truist Bank pros and cons
Pros
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Nearly 2,000 branch locations.
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The Truist One Checking account doesn’t have overdraft fees.
Cons
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Most of Truist’s yields are not competitive.
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Many deposits accounts charge a maintenance fee if you don't meet certain conditions.
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Truist doesn’t offer phone-based customer service on Sundays, unlike some competitors.
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CDs cannot be opened online.
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Outgoing international wires cost $65.
Truist Bank banking products
Truist One Savings Account
Pros
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A relatively low minimum deposit of $50 is required for the Truist One Savings account.
Cons
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The Truist One Savings account offers a rock-bottom APY.
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The Truist One Savings account charges a $5 monthly service fee (though you can waive it with a linked checking account, among other ways).
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There’s a $5 fee for each withdrawal above the monthly limit of six.
The Truist One savings account offers an extremely low APY — much lower than the national average and much, much lower than what many of the best savings accounts offer. And unlike those rates, this rate will likely never outpace inflation.
Rate history for Truist Bank's Savings account
See how rates for this account have changed over time. Interact with the trend lines to view APY by date.
Truist Certificates of Deposit
Pros
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Truist offers CDs with terms ranging from seven days to five years.
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One promotional CD comes with solid yields.
Cons
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Generally low yields on most CDs.
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The minimum to open a short-term CD, with a term of 7-31 days, is high at $2,500.
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You must visit a branch to open a CD.
You can’t open a CD online at Truist but you might not want to in a branch, either. The rates for most of Truist’s CDs are negligible, though currently one short-term CD offers solid but not stellar yields. Truist’s site says to call or go into a branch to ask about special promotional offers so there may be higher yields available, but you won’t know unless you ask. Many other banks, especially online banks, offer much higher CD yields and don’t make you jump through hoops to know your rate.
See more details about Truist’s CD offerings.
Rate history for Truist Bank's CD accounts
See how rates for this account have changed over time. Select the CD term length from the dropdown and interact with the trend lines to view APY by date.
Truist One Money Market Account
Pros
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You can open this account with a $50 deposit.
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Truist’s money market account has check-writing privileges.
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The yields for new money market accounts are competitive.
Cons
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$12 waivable service fee.
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The standard APY on the account is very low.
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6 withdrawals or transfers max per statement cycle.
Truist’s money market account has a less-than-straightforward APY setup. The bank touts a high rate for new accounts — which varies by ZIP code — but its disclosures list a “standard” 0.01 percent APY without clarifying who gets it or when it applies. This lack of transparency makes it difficult for customers to know if or when their rate will drop. Additionally, fees can chip away at your earnings. There’s a $12 monthly service fee and the only way to waive it is maintaining $15,000 in the account. Plus, withdrawals and transfers are limited to six each statement cycle. You’ll pay a $5 fee for exceeding the limit.
Truist One Checking Account
Pros
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Only $50 is needed to open Truist’s One Checking account.
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No overdraft fees and the ability to qualify for a $100 overdraft buffer.
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Truist One Checking comes with extra perks, including loyalty bonuses on Truist credit cards, depending on how much money you’ve deposited into the account.
Cons
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The $12 monthly fee is high (though there are ways to waive it).
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The Truist One Checking account doesn’t earn interest.
The Truist One Checking account comes with one of the better overdraft policies out there: you’ll pay no overdraft fees and you can qualify for Truist’s Balance Buffer, which allows you to overdraw up to $100 (after that, transactions will likely be declined or returned).
Many banks still charge outrageously high fees for overdrafts, but not Truist. If you’re worried about overdrafting, Truist’s One Checking account could be beneficial for you — provided you can reliably avoid the high monthly fee. That said, you can find a checking account with no overdraft fees and no monthly fees (usually at online banks).Yuliya Goldshteyn, deposits editor at Bankrate
Customer experience
Customer support.
Limited customer service hours. Customers can get help with their accounts by phone 8 a.m. to 8 p.m. Eastern time, Monday-Friday, and 8 a.m. to 5 p.m. on Saturdays. Customer-service representatives aren’t available Sundays, but there is a 24-hour automated assistance line.
Physical presence. Truist has nearly 2,000 branches in 17 states and the District of Columbia.
Low overall customer satisfaction. Truist consistently ranked lower than average in customer satisfaction compared to other banks, according to J.D. Power’s 2025 Retail Banking Satisfaction Study.
Digital experience.
Highly rated mobile app. Truist’s app is rated highly for iOS and Android devices. One million users have reviewed the app on the Apple App Store, while more than 300,000 users have reviewed it on the Google Play Store. Like with many banks, Truist customers can use Zelle to send and receive money. The app can also be used to deposit checks or lock a Truist debit card.
The website is friendly enough but rates and fees aren’t always straightforward. Truist’s website does a decent job of showing the rates and fees associated with most of its accounts. The money market account is an exception. The bank lists different rates by ZIP code in addition to a standard rate that’s different (and much lower) and doesn’t make it clear who earns the standard rate.
Aside from that, you can easily find customer support information and hours. And though FAQs aren’t easy to locate, the bank does provide a site search option where you can type in your queries.
Bankrate staff insight
“Truist’s mobile app combines the bells and whistles of a modern banking app with the features you’d expect from a budgeting app,” said a Bankrate staff member with an account. “But though the bank’s digital features receive high marks, the constant barrage of fees — whether that be monthly maintenance or out-of-network ATM fees — and limited branch network has left customers (including myself) generally dissatisfied.”
Disclosure: To enhance our product reviews, Bankrate employees often open accounts and provide feedback. They may have been compensated for their time and account maintenance, but this does not affect the integrity of their review.
The above images were last updated on April 17, 2024.
How Truist compares to other banks
Compare different account types offered by Truist. Annual percentage yields (APYs) shown were updated between Aug. 11, 2026 and Aug. 17, 2026.
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Selected bank
Truist Bank savings account
Bankrate score
2.3
Bankrate Savings rating = 2.3/5 Bankrate scores are objectively determined by our editorial team. Annual percentage yields (APYs), minimum opening deposit requirements and minimum balances to avoid monthly service fees are some of the things that make up Bankrate’s score. |
Most comparable
Pentagon Federal Credit Union savings account
Bankrate score
3.8
Bankrate Savings rating = 3.8/5 Bankrate scores are objectively determined by our editorial team. Annual percentage yields (APYs), minimum opening deposit requirements and minimum balances to avoid monthly service fees are some of the things that make up Bankrate’s score. |
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Bankrate score
Bankrate Savings rating Bankrate scores are objectively determined by our editorial team. Annual percentage yields (APYs), minimum opening deposit requirements and minimum balances to avoid monthly service fees are some of the things that make up Bankrate’s score. |
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APY
APY, or annual percentage yield, is the yearly return on a bank or investment account. APY includes the effects of compounding interest. APYs last updated between Aug. 11, 2026 and Aug. 17, 2026.
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| 0.01% | 2.70% | |
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Minimum balance for APY
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| $0.00 | $0.00 | |
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Estimated earnings
Interest earned calculation based on a $50,000 deposit amount for a period of 1 year and is rounded to the nearest dollar. Exact earnings are dependent on calendar year, balance, and compounding frequency. Minimum deposit rules may apply.
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| $5 | $1,350 | |
| Truist One Savings is the bank’s base savings account. It requires $50 to open and comes with a monthly maintenance fee, which can be waived. Not only is the account not free to open or maintain, the yield is rock-bottom. | PenFed’s Premium Online Savings account offers a solid yield on all balances. The account can be opened with just $5, which is also the way you become a member. There are no monthly fees. | |
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