Guide to Comenity Bank issued credit cards

3 min read

The most popular credit card issuers on the market today — Chase, American Express and Discover — really need no introduction. Most people have heard of them, and it’s not uncommon for consumers to carry their credit cards.

But some card issuers aren’t as well-known, and this includes Comenity Bank. This card issuer offers dozens of store credit cards from popular retailers we all know and love.

What Is Comenity Bank?

You’re probably wondering, “What is Comenity Bank anyway?”

Founded more than 30 years ago, Comenity Bank is a specialized bank that focuses on a few different banking products. This includes the 140+ store credit cards they offer with retailers around the world, as well as the high-yield savings accounts and Certificates of Deposit (CDs) they offer.

Comenity Bank does have its own mobile app, but this app is geared to customers who take advantage of their banking products.

Consumers should also know that, unlike other banks, Comenity Bank does not have any physical locations for customers to visit. Comenity Bank is an online bank, so their 50 million credit card customers can contact them over the phone or using their website.

Comenity Bank and Synchrony Bank: Are they the same?

While consumers often confuse Comenity Bank and Synchrony Bank, these institutions are separate. Both offer an array of store credit cards with major brands, so their offerings are sometimes lumped together.

Are Comenity Bank cards on Visa or Mastercard’s network?

You may also be wondering if any Comenity Bank cards are on Visa or Mastercard’s network, but this is one question with multiple answers. Some Comenity Bank cards are also included in  major card networks, which means they can be used anywhere the card is accepted. An example is the Bed Bath & Beyond® Mastercard®, which can be used anywhere Mastercard is accepted..

Other Comenity Bank cards are store cards, which means they can only be used in a specific store or a family of stores. A good example is the Big Lots Credit Card, which can only be used for purchases at Big Lots.

Stores that offer retail credit cards through Comenity Bank

Comenity Bank offers more than 140 credit cards with various retailers, and a lot of them are outside the United States or only relevant on a regional basis. However, they also offer plenty of cards that are with huge brands everyone has heard of. Some of their most popular store credit cards include:

  • Ann Taylor ALL Rewards Credit Card
  • Big Lots Credit Card
  • Burlington Credit Card
  • My Place Rewards Credit Card (The Children’s Place)
  • Eddie Bauer Credit Card
  • Pier 1 Rewards Credit Card
  • Angel Credit Card (Victoria’s Secret)
  • Wayfair Credit Card

Is a Comenity Bank credit card right for me?

A Comenity Bank credit card may interest you if you shop frequently at a store that offers one of their cards. If you buy all of your clothes at Eddie Bauer and frequently shop on their website, for example, the Eddie Bauer Credit Card could help you qualify for special cardholder promotions. You would also earn 2% back in rewards on all your Eddie Bauer purchases, and that’s on top of the 10% discount you would receive on the first purchase made on your card. Unfortunately, the rewards you earned with this card are only good for rewards certificates that you can redeem for more Eddie Bauer merchandise.

With that in mind, you may want to consider credit cards that offer rewards for purchases made at any department store, and not just one. The U.S. Bank Cash+™ Visa Signature® Card is a good example since this card offers 5% back on up to $2,000 spent in two categories of your choosing each quarter, and one of the options is department stores. You can also earn 2% back in an everyday category of your choosing among gas, grocery stores or restaurants as well as 1% back on other purchases. You can even get started with a $150 cash bonus when you spend $500 on your card within three months of account opening, and you won’t pay an annual fee.

The information about the U.S. Bank Cash+™ Visa Signature Card has been collected independently by Bankrate.com. The card details have not been reviewed or approved by the card issuer.

Also note how many cash-back credit cards let you earn a flat rate of rewards with no annual fee. Many also let you redeem your rewards for cash back in your bank account, gift cards or statement credits. The Citi® Double Cash Card is a popular option since you earn 2% back on all purchases you make — 1% when you make a purchase and another 1% when you pay it off. There’s no annual fee, and you can redeem your rewards for a statement credit, a direct deposit or a check.

Background on Comenity Bank’s debt collection practices

One final note about Comenity Bank: This bank was sued by the Federal Deposit Insurance Corporation (FDIC) and forced to pay a settlement due to deceptive practices regarding the marketing and servicing of credit card “add-on products.” Part of their deception involved telling customers their products don’t have any fees if they don’t have an account balance, but then charging one anyway.

Comenity Bank probably learned their lesson considering the settlement they were required to pay surpassed $50 million. However, consumers who use their products should make sure they are not charged any undisclosed fees or held hostage by other deceptive debt collections methods.