Safeco Insurance Review 2020: Home & Car

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Safeco Insurance is a subsidiary of Liberty Mutual, one of the most reputable insurance companies on the market. Safeco is not the biggest or the most well-known insurance provider, but they do offer a wide range of insurance products, including car, home, renters, motorcycle and pet coverage.

Despite the backing from Liberty Mutual, Safeco is not the best insurance provider out there. The company works primarily through agents, but the customer service gets poor reviews from customers. Although it varies by region, Safeco consistently receives low scores from J.D. Power.

Safeco does offer a variety of policy types but the coverages offered aren’t particularly unique. Safeco’s rates tend to be pretty affordable, but the company only offers a few discounts for auto, home and renters insurance—far less than some of its competitors.

Safeco car insurance

Before you request a Safeco car insurance quote, you’ll want to understand the many options available, so you get one that is right for you.

Types of coverage

When it comes to coverages, Safeco just offers the basics, plus a few add-on coverages for more protection. Below is a list of the car insurance coverage options available from Safeco:

  • Ridesharing Coverage
  • Accident Forgiveness
  • New Car Replacement
  • Roadside Assistance
  • Diminishing Deductible
  • First Aid Reimbursement
  • Personal Injury Protection
  • Medical Payments
  • Gap Coverage
  • CD/DVD Replacement
  • Pet Coverage
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Discounts

If you worry that a Safeco insurance quote will be out of your budget, below is a list of car insurance discounts available from Safeco:

Safeco home insurance

Just like with car insurance, you’ll want to have a good understanding of the different home insurance coverage options before requesting your Safeco insurance quote.

Types of coverage

Safeco offers standard home insurance coverage, like dwelling, personal property and liability coverage. Here are some of the additional home insurance coverage options available from Safeco:

  • Identity Recovery
  • Valuable Articles
  • Equipment Breakdown
  • Personal Property Replacement Cost Protection

Discounts

Safeco insurance also offers discounts for those seeking home insurance. Below is a list of home insurance discounts available from Safeco:

  • Multi-Policy Discounts: Combine your home and car policies with Safeco and save up to 15%.
  • Newer Home Discounts: If your home is less than 10 years old, you can qualify for a discount.
  • Pay Your Bill in Full Discounts: Instead of paying monthly installments, pay your bill in full to save more.

Safeco renters insurance

A renters insurance policy from Safeco gives you peace of mind knowing that your belongings are covered anywhere in the world.

Type of coverage

Safeco offers all the usual renters insurance coverages, as well as a few extras. Here’s what you can get with a Safeco renters policy:

  • Personal Property Coverage
  • Liability
  • Additional Living Expenses
  • Identity Theft Coverage
  • Valuable Articles Coverage
  • Personal Property Replacement Cost Protection

Discounts

Renters insurance is among the cheapest forms of insurance you can get. Safeco doesn’t offer many discounts for renters insurance, but you can easily fit renters insurance into your budget. Here are the ways you can save with Safeco:

  • Multi-policy Discount
  • Pay in Full Discount

Safeco ratings, reviews, customer satisfaction and complaints

When it comes to ratings and reviews, Safeco’s scores tend to be pretty low. The company stands out for its great financial strength, with an ‘A’ rating from A.M. Best. The company also has an A+ rating from the BBB, yet only a one-star rating from customers.

Safeco’s J.D. Power scores range from average to poor, depending on the study you look at. For home and renters insurance, Safeco was rated 2 out of 5 stars. The company scored slightly better—although not by much—in some regions in J.D. Power’s 2020 Insurance Shopping Study.

Organization & Rating Type Safeco Rating
AM Best A
Better Business Bureau (BBB) A+
J.D. Power 2020 (Auto) Varies by region
J.D. Power 2019 (Renters) 2 out of 5 stars
J.D. Power 2019 (Home) 2 out of 5 stars
J.D. Power 2020 (Insurance Shopping Study) 838/1,000

Reasons why Safeco is a great option

While Safeco insurance customer service does not have top ratings, it is still a great option for some people, particularly individuals who are looking for a low rate. Safeco is known for offering affordable premiums for most types of insurance, and they also have a few discounts.

Some people have complained about the Safeco insurance claims process, however it’s overall very easy to use. The company does offer a mobile app that makes the Safeco insurance claims process fairly simple with quick on-the-go service. This makes it easy to get in touch with Safeco insurance customer service.

Looking to save money on auto insurance?
Looking to save money on auto insurance?

Looking to save money on auto insurance?

Compare rates & save

Additional policies offered by Safeco

While Safeco is known for its car and home insurance, it offers many other insurance coverage options, including:

  • Boat and watercraft insurance
  • Motorcycle insurance
  • RV, trailer and motorhome insurance
  • Condo insurance
  • Landlord insurance
  • Pet insurance

Frequently asked questions

How do I file a Safeco insurance claim?

Safeco makes filing a claim easy. File your claim 24/7 on their website. Either login or give Safeco a call to get great service to begin the process.

How do I get a Safeco insurance quote?

Get a Safeco insurance quote by visiting their website here and answering a few simple questions. Or, get even faster service by giving them a call and requesting a personalized quote.

Should I bundle my car and home insurance?

Bundling your car and home insurance from Safeco is a simple way to save big. Save up to 15% for combining policies.

How can I find an independent agent?

Simply type in your zip code on the Safeco website and find an agent near you to get started with a policy.