Northpointe Bank User Reviews

5.0 reviews
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100% recommended

Solutions without a sales pitch.

  • Low rates low fees great service.
  • FHA and VA approved lender
  • Renovation financing available

Customer Service Rating

Knowledge
5.0
Level of service
5.0
Professionalism
4.9
Responsiveness
4.9
0 out of 0 rates honored

Consumer Reviews

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(218 reviews)
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The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

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Showing 10 of 61 Reviews
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KH
Idaho

8/27/2019

Super-Easy-Mortgage-Refi-Experience! Thanks Kim G.

If you want a Super-Easy-Mortgage-Refi-Experience you must contact Kim G. at NorthPointe Bank; she gives you options, delivers the goods on time and closes the loan without any last-minute surprises. For years, I've worked quite a few larger lenders on various residential and commercial properti...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Anna & Antonio
Lawrence, MA

8/28/2019

Always Available! Great Mortgage Terms

Ian was a pleasure to work with. He was always on call, emailing or calling us back right away. The mortgage terms were the best we could find in the area. We are grateful to have found Ian and would recommend him to anyway looking to refinance.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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JPicatti
Seattle, WA

8/28/2019

Smooth Sailing!

The refi process was a breeze. Ian was super responsive and the online document uploads couldn't have been easier. We were a little weary about an all online refi but we're so glad we chose Northpointe.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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J. L.
Hot Springs, Arkansas

8/29/2019

Northpointe Mortgage Refinancing

Northpointe Bank has the lowest mortgage rates, fees and excellent service. Mortgage Loan Officer, Brett Foster, greatly facilitated the loan process from beginning to end. I highly recommend.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Shannan
Folsom, CA

9/4/2019

Seamless process!

I contacted Kim Gierescher about a refi cash out option to consolidate some debt and for some home improvements, after my own local bank would not work with me. Kim was there every step of the process. Our relationship was built on trust and now I have the loan I need. I am so ecstatic about Nort...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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K.B.
Texas

9/9/2019

Efficient, Fast, Effective

Refi process is well choreographed, expectations clear and service/responsiveness were all top notch. Already referred a number of friends and colleagues to Northpointe for their refi needs. Would work with them again if the need arises.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Joe D
St Paul, MN

9/9/2019

Quick and Easy Refinance

Matt Howard did an excellent job giving us a quick and up to date quote for our refinance and provided an easy, online, quick process for us to upload and share the necessary information. Matt scheduled our closing with a notary out of state and ended up getting us a much better deal on our refinanc...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Molly
Spring Lake, MI

9/12/2019

Excellent service

Brett Foster was very easy to work with. I truly appreciated his candor and availability. He was quick with his responses and helped me navigate my purchase. He was even able to move my closing date up earlier than anticipated. I would highly recommend him to anyone!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Milind
Ontario CA

9/12/2019

Great Experience!

I contacted Kim Gierescher about a ReFi mortgate . Whole mortgage process went smooth and it closed on time. Kim was very prompt in response and all queries were answered quickly either over phone or email.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Mark G.
Kansas City, MO

9/13/2019

Best rates/credits and easy closing!

Northpointe had the best combination of rates lender credits of anyone. They offered several different combinations for me to choose the best one for our situation. Everything was done via email up until closing, which was done at our house at a time we chose. It was so simple - would definitely use...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes