First State Veteran Mortgage User Reviews

5.0 reviews
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100% recommended

Customer Service Rating

Knowledge
4.9
Level of service
5.0
Professionalism
4.9
Responsiveness
5.0
0 out of 0 rates honored

Consumer Reviews

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(34 reviews)
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The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

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Showing 10 of 12 Reviews
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Shea
Ashburn Va

7/11/2019

Better than okay

Josh was great to work with. Great communicator and always returned calls emails and texts promptly. Can't wait to buy another house just to talk to him again. Let me know when you have one of those loans that you don't have to pay back. Kthxbye

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Penny
New Jersey

7/15/2019

OUTSTANDING PROFESSIONALISM/EFFICIENCY

Working with Frank England from Day 1 I could tell he wasn't like the rest. He was calm, confident, professional and allowed me to make my own decision from the start without being pushy like so many others. If I had any funds left, I would purchase another home just to work with Frank/Megan again. ...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Byron
Hickory, NC

7/17/2019

Did exactly what he said he would

Frank England did a fantastic job. We closed on time, the rate was exactly what he quoted, and the fees were lower! I would highly recommend him.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Bruce
21794

8/1/2019

Best Mortgage Industry Experience Ever

Jon and his team are great. I've closed a lot of loans, buy/sell/refinance and have never run across a company that is this good about communication, costs and customer service. Glad to have Jon in my list of trusted business professionals.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Mohammed
Mechanics

11/5/2019

Best experience

Buying a house is painful. So many numbers and terms. Jon Fisher made it so so so so easy for us. No only did they beat all other rates but offered such incentives and amazing customer service that we were blown away. For Jon this isn’t just a transaction, it’s a relationship. I’m great full f...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Steven
Maryland

11/19/2019

The Absolute Best Rates and On-Time Closing!

Their rates were the best I was able to find out there (and I did a significant amount of research). The closing was on-time and would highly recommend them to others. It was for a single family home FHA purchase in November 2019, in Maryland.

Knowledge
5.0
Level of service
4.0
Professionalism
3.0
Responsiveness
3.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Gordon and Lacy Schmidt
Melbourne, FL

1/17/2020

Fantastic Experience - Excellent Rates!

Jon Fisher and his team were absolutely wonderful to work with. Simple on-line application process. We were worried that we may not be able to meet our 30-day closing date (due to the Christmas holiday). Jon reassured us by saying " I've never missed a closing date yet - and I don't plan to." W...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Gfw
Seabrook Island SC

2/19/2020

Working with Jon was a pleasure...

Over the years, we have purchased several properties and did a mortgage refinance many more times. Working with Jon was a pleasure and it was the easiest mortgage application process that we have experienced. Thanks to Jon, the closing took place 18 days after we applied. Great service and good peop...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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ARB - Castle Pines, CO
Castle Pines, Colorado

5/21/2020

Excellent Experience

Fran Iannota is an absolute professional. He met every expectation I had for my refinance. The process was seamless and I closed ahead of schedule. My total closing fees were exactly what Fran quoted me on day one. I strongly recommend Fran and his team.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Kyung
Apex, NC

5/26/2020

Highly Recommended

Fran contacted immediately and wasted no time to help me refinance my mortgage. The entirely process could not have gone any smoother thanks to him and the team at Pike Creek Mortgage. Despite the current situation, I had a new mortgage with a much much lower monthly payments within 3 weeks of fir...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes