AmalgamatedBank User Reviews

4.8 reviews
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95% recommended

Helping those who do good, do better

  • Helping those who do good, do better

Customer Service Rating

Knowledge
4.9
Level of service
4.8
Professionalism
4.8
Responsiveness
4.7
21 out of 22 rates honored

Consumer Reviews

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(22 reviews)
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The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

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Showing 10 of 22 Reviews
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Dave
San Mateo, CA

10/24/2019

Great Experience - One More Time..

During the past couple of years, I have done two refi with Mark Considine. My experience with Mark and his team (Adam and Cynthia) has been excellent. Their guidance made it easy to go through the process. Amalgamated Banks’ on-line portal make the document management a breeze. Mark and team has...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Dr. Paulus
North Caorlina

3/27/2019

INCREDIBLE experience in very difficult situation

It is impossible for me to fully describe the degree of professionalism, customer-focus and skill that Amalgamated handled my mortgage. For context, I am the CEO of an ~$2 billion enterprise and have been in a similar role for nearly 20 years. In brief, I had made an all-cash offer on a property ...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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LA Home Buysr
Los Angeles

3/14/2019

Great price, fast close, great service

I searched everywhere and Amalgamated had the best rates. I had a 30-day contract, but Amalgamated closed it in about 24 days start-to-finish. They were on it every step of the way. I was very impressed. A pleasure to deal with them!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
4.0
Rates honored:
Yes
Would recommend:
Yes
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Junaid Taqui
Orange County, CA

3/3/2019

Refinance Application

Mark Considine and his team- Cynthia and Lu were absolutely terrific with our mortgage refinance application. Due to their timely efforts, close attention to detail and guidance, we were able to close in 3 weeks and got a terrific rate as well. It was a 5 star performance through and through!!! We h...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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Nina
Warwick, PA

2/4/2019

Great professional people.

Kyle, Jennifer and Cynthia had helped me close the house in average 20 business days. The key is to email requested documents to Amalgamated asap and I used to send requested docs same day.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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SAM
California

2/4/2019

Highly Recommend - Jumbo Loan with Compt. Pricing

Kyle, Jennifer, Lu, Personal Thank You from me and my family for great help in getting us our first one residence in United States, it’s a very big thing for us and you are our partners in accomplishing this goal. We are excited to enter the new phase of life with home ownership. Believe me...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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venkata vemireddy
San Francisco Bay Area

2/3/2019

Great Experience and a Great Rate

I had a great experience working with Amalgamated Bank on my jumbo refinance with cash out. Mark Considine, the person leading the team and Cynthia Mayfield, that processed my mortgage, was very professional and made the process so smooth. This bank will be my first choice when I am ready to refina...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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Michael Rubinshtein
Natick, Massachusetts

12/14/2018

Great Experience

Mark Considine, Cynthia Mayfield, Adam Disenso, and Maryan Lim, were all very professional and a pleasure to work with, thank you to Law Office of Irina Rubinshtein, PC for making this transaction go very smooth.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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JC
Lithia, FL

11/13/2018

Great experience , good team work , Quick Closing

This is our 5th home closing , with credit score 800 , 20% down another lender took more than 8 weeks but Kyle, Adam and Jennifer closed not only closed our loan in 3 weeks but with less than 1% rate than a national lender. Yes I did opened an account with them for reduced rate. Check them out.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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MS
Michigan

10/30/2018

Great Experience

Amalgamated Bank is very efficient and responsive. The entire process went smoothly with no hiccups. The entire team was very diligent and provided prompt feedback to us. It was a pleasure to work with them on our home loan. Highly recommend them!!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes