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KeyBank: 2023 Home Equity Review

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At a glance

Bankrate Score
Rating: 4.0 stars out of 5
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Bankrate Score

Customer Rating
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Loan amount

Starting at $10,000 for HELOC; Starting at $25,000 for home equity loan

Credit Good

Min. credit score required

Not specified


Repayment terms

Undisclosed for HELOC; up to 30 years for home equity loan

Funds available in

Not specified

KeyBank features

Here's a breakdown of some of the benefits and drawbacks of KeyBank home equity loans.

KeyBank overview

KeyBank is headquartered in Cleveland, Ohio, and is part of KeyCorp. The bank operates in 16 states and has 1,000 full-service branches. In addition to home equity loans and lines of credit (HELOCs), KeyBank offers credit cards, checking and savings accounts, mortgages, investment accounts and personal loans.

Amplify Credit Union snapshot

Home equity loan types Home equity line of credit (HELOC)
Home equity loan
Loan amounts Starting at $10,000 for HELOC
Starting at $25,000 for home equity loan
Credit score minimum Undisclosed
Repayment terms Undisclosed for HELOC; up to 30 years for home equity loan
Average time to approval Undisclosed

How Bankrate rates Amplify Credit Union

Bankrate Score 4.0
Affordability 3.5/5
Availability 4.1/5
Borrower experience 4.5/5


To create our Bankrate Scores, we evaluated lenders based on availability, affordability and customer experience. Availability was assessed based on the minimum loan amount required, time to approval, days to close, minimum draw requirements, minimum credit score requirements and loan types offered. Affordability was assessed based on minimum APR, discounts and promotions offered and associated fees. Customer experience was assessed based on online application and account availability, customer support, auto payment availability and mobile app availability and ratings.


  • If you have KeyBank checking and savings accounts, you can get a 0.25 percent rate discount on home equity products.
  • For a HELOC, KeyBank allows you to lock in a fixed rate to protect against fluctuating rates and stabilize your monthly payments.


  • You must be a resident of one of these states to apply for a home equity loan with KeyBank: Alaska, Colorado, Connecticut, Idaho, Indiana, Maine, Massachusetts, Michigan, New York, Ohio, Oregon, Pennsylvania, Utah, Vermont or Washington. Likewise,
  • KeyBank doesn’t offer HELOCs in Alabama, Arizona, California, Nevada, Texas or Washington, D.C.
  • If you repay your home equity loan or close your HELOC within three years, you’ll be required to pay closing costs (more on that below).

Types of fees charged

KeyBank charges an origination fee of $295 for home equity loans and a $50 annual fee for HELOCs. Additionally, while you won’t be charged for some closing costs upfront, you’ll be required to repay certain closing costs if you pay your loan off and close your account within three years.

Home equity loan products offered

KeyBank offers home equity loans and HELOCs with an up to 80 percent combined loan-to-value (CLTV) ratio. The bank’s home equity loans have terms as long as 30 years. Its HELOCs start at $10,000.

How to qualify for a home equity loan with KeyBank

You don’t have to have a previous relationship with KeyBank to qualify for a home equity loan or HELOC, but if you sign up for a checking and a savings account, you’ll get a rate discount. You must live in a state where the bank operates, as well.

How to get started

You can apply for your home equity loan or HELOC with KeyBank at a branch or online. The application process requires you to provide some financial information, such as tax returns and bank statements. If you have questions, you can call 888-KEY-0018 Monday through Friday from 8 a.m. to 8 p.m. ET or Saturday, 9 a.m to 3 p.m. ET.

KeyBank customer ratings and reviews


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