What to do when your mortgage application gets denied


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Your mortgage application was denied. These words sound harsh, but they don’t always mean you can’t get a mortgage.

If your lender rejects your request for a loan, all may not be lost. There are a few steps you should take after getting denied to see how you can improve your chances moving forward.

Find out why you were denied

When your loan application gets rejected, “It shouldn’t be a surprise,” says Brian Koss, executive vice president at the Mortgage Network Inc. “Your loan officer should have given you a good assessment.”

The mortgage application process is fairly rigorous, no matter who you’re applying with. At some point in the process, if you have one or several strikes against you, the loan officer should give you some indication that you may not qualify.

“The lender is supposed to provide you with the reasons you were denied so you can take that info to heart and use it to identify a way to resolve things, so you can get on a better financial footing and you can re-qualify later,” says Bruce McClary, vice president of public relations and external affairs for the ‎nonprofit National Foundation for Credit Counseling.

Examine your credit

Your credit score plays a big role in determining what types of loans and rates you’re eligible for. Be sure to examine your credit report closely and make sure there aren’t any errors on it that might be dragging down your rating.

“Get to know your credit score and take action to endure your credit score is strong,” says Dave Mele, president of Homes.com.

If your credit score isn’t great and a lender tells you that’s why you were turned down, don’t assume that’s the end of the road for you and a loan. You still might qualify for a loan with a different lender.

Banks don’t always offer every type of loan, so if you’ve been turned down by the same bank where you’ve been keeping your cash, in many cases it’s not you, it’s them.

“Seek out someone that works for a non-depository institution and works with a direct mortgage lender versus a bank. Mortgage lenders generally carry a larger portfolio and would then have the ability to offer access to different programs that you might qualify for,” says Corvi Urling, retail sales manager for Planet Home Lending.

Pay down your debt

Even with a strong credit score, lenders also look to see how much money you owe for things like credit card bills, auto payments and student loans and compare this to how much money you make. This is known as your debt-to-income ratio, or DTI, and it can play a huge role in lenders determining whether you’re eligible.

For example, if your wages are eaten up by high monthly bills, lenders won’t have the confidence that you’ll be able to make your monthly mortgage payments.

Most of the time, lenders want to see a DTI of less than 43 percent. If you don’t fit that profile, there are ways to overcome that number.

“One of the big things you can do is pay off some other debts,” Mele says. “A credit card is a great place to start.”

Look for help with student debt

Today’s generation of homebuyers is far more likely to be saddled with debt from their education, but it doesn’t mean they can’t buy a home.

If it’s your student debt that’s holding you back, consider an income-based repayment plan, which can reduce your monthly payment obligation. Some lenders may also have specific mortgage loans just for doctors, who may have sky-high loans but typically also have above-average salaries once employed.

Shop around

You wouldn’t stop buying clothes just because the first thing you tried on didn’t fit, so don’t make that mistake with your mortgage.

“There’s a lot of folks that aren’t bad borrowers but just have credit issues,” says Raymond Eshaghian, president of GreenBox Loans.

There are mortgage loans out there for many different buyer profiles, and just because a plain-vanilla 30-year loan might have been right for the couple down the street, that doesn’t mean it is for you.

“You never want to have all your eggs in one basket. It would be horrible if you get all the way to closing and you have the moving truck out front and now you can’t move into that house,” says Urling, who recommends filling out applications with at least two or three lenders to help defray the likelihood of being rejected outright. “There’s no obligation for a consumer to take a loan at any point,” he says.