Direct Home Lending Mortgage Review 2020

By Erik J. Martin

About our reviews

Bankrate’s editorial team researches, reviews and rates lenders to help you find one that fits your needs. Our experts consider a range of factors, including rates, loan types, time to close, fees and more. Reviews are updated regularly. Bankrate is an independent, advertising-supported comparison service. Our editorial team receives no direct compensation from advertisers, and our content is thoroughly fact-checked to ensure accuracy.

Direct Home Lending

Bankrate Score

  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

4.1

User reviews
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
( 16 )

5.0

Please note: In response to the coronavirus pandemic, lenders are changing their requirements continuously. Although we strive for accuracy at the time of publication, please be sure to check with the lender for updated details on down payments, credit scores, etc.

Direct Home Lending, founded in 2006, is an online and brick-and-mortar lender that offers loans in California, Colorado, Oregon and Washington. Legally known as PIC Capital, Inc., Direct Home Lending is headquartered in Corona, California. “Our company mission is to make lending a better experience,” says President and CEO Brian Sardarizadeh. “To accomplish this, our focus is on technology and customer service. We also pride ourselves in helping borrowers to clear obstacles that can challenge their ability to secure a loan.”

Nationwide availability

Available in California, Colorado, Oregon and Washington.

Minimum credit score

640 for conventional loans; 680 for jumbo loans; 550 for FHA loans; 550 for VA loans

Loan types

Conventional fixed-rate and adjustable-rate (ARMs) mortgages, jumbo, FHA, VA and reverse mortgages. Refinancing options include rate-and-term refinancing, cash-out refinancing, and streamline (VA/FHA).

Pros

  • Underwriting approval in 24 hours or less for most loans
  • Closings usually within 14 days
  • Competitive rates and pricing
  • No zero-closing cost options available
  • The website provides free personalized rate quote

Cons

  • Doesn’t offer USDA loans
  • Doesn’t offer home equity loans or home equity lines of credit (HELOCs)
  • Only available in four states

Find your mortgage match

Get paired with your best mortgage offers in 2 minutes or less.

Direct Home Lending overview

Loan Types

Conventional fixed-rate and adjustable-rate (ARMs) mortgages, jumbo, FHA, VA and reverse mortgages. Refinancing options include rateandterm refinancing, cash-out refinancing, and streamline (VA/FHA).

Lender fees

Lender fees vary depending on loan type.

Minimum borrower requirements

Direct Home Lending adheres to the conforming loan requirements and underwriting guidelines for mortgages approved by GSEs, Fannie Mae, and Freddie Mac, as well as those backed by the FHA and VA. Requirements will vary based on the loan and borrower. In general, minimum FICO scores, minimum down payment and maximum debt-to-income ratio (or DTI, the percentage of your monthly gross income used to pay debts) can range from, respectively:

  • Conforming loans up to $510,400: 620 credit score minimum5 percent down, 50 percent DTI
  • Jumbo loans up to $2.5 million:  680 credit score minimum, 5 percent  down, 43 percent DTI
  • FHA loans: 600 credit score minimum, 3.5 percent down, 55 percent DTI

VA loans: 600 credit score minimum, 0 percent down, 55 percent DTI

Government requirements for FHA and VA loans are detailed here:

FHA loan requirements

VA loan requirements

Get started with Direct Home Lending

Borrowers can apply online at directhl.com (after which a representative will contact you), by phone at (800) 575-3648, or in person at its two branch locations in Corona, California.

Hours

Monday - Friday: 9 a.m. – 6 p.m. PST Saturday: By appointment only Sunday: By appointment only

Direct Home Lending consumer rating and reviews

5.0 reviews
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

100% recommended

Customer Service Rating

Knowledge
5.0
Level of service
4.9
Professionalism
5.0
Responsiveness
4.9
16 out of 16 rates honored
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
(16 reviews)
5 Star
4 Star
3 Star
2 Star
1 Star
16
0
0
0
0

The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

Arrow icon
Showing 10 of 16 Reviews
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

Vincent L.
CA

1/24/2020

Great experience with a refi

Steven Arroyo was extremely helpful and personable during the refi process. He always went out of his way to be available when needed. I would definitely do business with Steven again.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

15yr refi
Palm Springs

2/28/2019

Great experience

Brian and Erika were very helpful and the process went very quickly.

Knowledge
5.0
Level of service
4.0
Professionalism
5.0
Responsiveness
4.0
Rates honored:
Yes
Would recommend:
Yes
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

Sandi Clabough, Realtor
Corona, CA

9/17/2018

Realtor, CRS,SRES

Brian and Erika at Direct Home Lending are the best in the business. I recently used them on my personal loan and the process was quick and easy. I got the best rate and terms out there! I have also referred them to several of my Real Estate buyers who have been very happy with their service ...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

chip
oxnard

4/29/2018

Doing the refi....

Anthony and Erika did a great job. They always kept me informed and if I had any questions they got back to me the same day. There were never any surprises or hidden costs. Would do it again if I had to.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

Daniel Feng
Sacramento, CA

4/18/2018

Awesome experience

Brian was extremely knowledgeable, professional, and especially loan savvy. He went over and beyond in a difficult situation and was able to make it happen when others couldnt. I would recommend him without reservation.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

Carol
Corona

3/6/2018

Excellent service

Excellent service on time with closing very professional I recommend if you need help with closing, refinancing, go directly to Direct home lending in Corona, Anthony Florez and Erica excellent workers

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

Carol
Corona

2/6/2018

Great customer service

For being a first time home buyer Anthony and Erica service was unbelievable and amazing they were patient and attentive to my need thank you for your service and time Thanks First time home buyer carol

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

Natalie W.
San Ramon Ca

7/21/2017

Professional and efficient!

They deserve a 5 star!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

JM
90805

4/4/2017

Excellent Service and Professional

I had the pleasure of working with Araceli to refinance my home. She was professional and very informative throughout the process. I was apprehensive about online lending, although now I'm completely satisfied with the process. I would use Direct Home Lending again.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

Barbara E.
L. A.

1/3/2017

The Ultimate Professionals, Brian and Erika

They worked hard to make me happy. They provided knowledgeable insights in the interest rate markets and the overall refinance process.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes