Garden State Home Loans

Garden State Home Loans User Reviews

5.0 out of 5

99% recommended

Customer Service Rating

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
187 out of 187 rates honored

Consumer Reviews

(187 reviews)
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The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

Showing 10 of 187 Reviews

Shahzad Malik
New Jersey

11/23/2018

Top-notch Lender

Folks at Garden State are great. Loan originator Jennifer and loan processor Kate were awesome throughout. The whole process went so smoothly. Garden State was literally ready to close the loan in less than 21 days. Our attorney and closing agent were really impressed by the speedy work done by Gard... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Roberto
NJ

11/21/2018

Great Experience !

Working with Joe Gervasi at Garden State was a pleasure. He made the process easy..Garden State is highly recommended..

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Nick R
New Jersey

10/3/2018

Superior Customer Service

Joseph Gervasi Mortgage Loan Originator  Garden State Home Loans, Inc. Joe, thank you so very much for all of your help in securing our loan for a new home here in Pennsauken Twp. NJ. You were organized & thorough & professional, as well as kind which made all of the difference in my interact... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

L Turner
Stonington, CT

9/12/2018

Excellent Customer Service

Susan from Garden State was incredibly patient and I always felt like she had my best interests at heart. My situation wasn't easy due to little equity in my home and an "in recovery" financial budget. She worked with me and got creative so that I could get myself out of a variable 5-1 ARM mortgage ... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Angela
Bergen county, New Jersey

8/24/2018

Best Mortgage ever

I will never go to a bank again. Sue and colleagues were outstanding. They took the time to really look at my financial qualifications for this mortgage and made it happen. I had read good reviews on bank rate before i applied with Garden State Home Loans, but didn't believe 100% until I also had... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Richard P
Perkasie, PA

8/23/2018

Smooth Experience with Responsive Team

What could be a stressful and daunting process, I found to be a straight forward and efficient process. I worked with Jennifer and Brandi who were prompt, efficient and responsive in guiding me through the loan process. I enjoyed working with them from start to finish.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Craig
Connecticut

8/20/2018

Best people and great rates

Susan is a great person to work with on a refinance. She was incredibly prompt, thorough and professional. She gave us great advice and stayed with our refinance every step of the way. I always felt she was working with us instead of trying to sell us. Her colleague, Brandi, kept things moving quick... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Anne and Don
NJ

8/14/2018

Excellent!

Refinancing is stressful, but it was from start to finish professional. The expertise and knowledge from Susan’s first phone call made this experience as pleasant as possible. Your closer Ed was thorough and approachable. Thank you Susan and Brandi for your availability and professionalism.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Noel
NJ

8/11/2018

Easy, Peasy Refi

Quick and painless! Worked around our schedules. Knowledgeable, professional, and friendly. Easily accessible. I would highly recommend!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Ayman Imiel
Bayonne

8/1/2018

Great Experience

Best RATES in the market. Best customer service I have ever received. Joseph Gervasi and Brandi Trotta both are so knowledgeable and informative, they explained every step of the way and were on top of everything. Always fast reply to emails and phone calls. I can't thank them enough for making the ... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes