LOFIDIRECT

LOFIDIRECT User Reviews

3.9 reviews

73% recommended

Customer Service Rating

Knowledge
4.1
Level of service
3.9
Professionalism
4.0
Responsiveness
4.0
62 out of 80 rates honored

Consumer Reviews

(80 reviews)
5 Star
4 Star
3 Star
2 Star
1 Star
54
4
0
1
21

The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

Showing 10 of 80 Reviews

Hany Anton
League City, TX

8/19/2017

Great experience

on time, respect the customer. helpful

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

an nguyen
atlanta, ga

8/11/2017

refinance mortgage

Thanks for helping me Craig Vogt and Richard Ottens. Good services and very detail to explain for my refinance. Thanks again both of you.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Jigar Jadav
Germantown MD

7/13/2017

Awesome experience

Thanks Annie Mac, it was a great experience. Everything was on time and no delays on closing the loan. Highly recommended mortgage lender. The lockin rate was great too as compared to others.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Doug
Cincinnati, OH

7/6/2017

Easy mortgage

Had no trouble getting everything squared away. Agents were easy to reach by phone and the online portal made things simple. Got the rate I was promised, which was great, and it all went through smoothly and on time.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Shanda
Texas

7/1/2017

Best of the Best!

So glad we contacted Annie Mac. They are skilled and professional and nice!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

B Butler
Ga

6/28/2017

GREAT EXPERIENCE

A very good experience with my loan officer James Rhone and his team.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Michael
GA

6/2/2017

We are very HAPPY!

We are extremely happy with the entire process. From the first conversation with Richard Cooper we felt comfortable. He answered our questions and gave great guidance to best fit our mortgage. Hanifah Sanders did a great job closing the loan and keeping use updated on the process.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Joe P
Castle Rock, Colorado

5/30/2017

Outstanding!!

Mr. Donald Latka and Ms. Hanifah Sanders provided very professional, timely, responsive and informational accurate service. They quickly addressed my concerns and made my first-ever, over- the-internet, out-of-state mortgage refinance process a very pleasant one. I highly recommend them!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Dennis
California

4/25/2017

Recommended

Monique Camire and Heidi Long came through on our home purchase. Although we had a jumbo loan we were able to close a week early as planned.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Shaquanda Taylor
Burlington NJ

4/10/2017

Wonderful Team

I purchased my first house last month and Bill (William Marshina) was an amazing loan officer! I kept shopping around and I always ended back up to him! From the beginning of the process up until the signing, he explained everything, walked me through the process, and was very kind hearted and knowl... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes