Five star services from One True Loan, very strong
I am in Oregon. I applied two investment properties cash out refinance 30 years loans simultaneously from One true Loan in September 2017, both of them closed smoothly almost two weeks ahead of the 45 days locking period.
I worked with Christine Yang Loan Processor and Mo Mousa Senior Mortgage ...Advisor.They have very strong and professional team. They made the whole loan process into a very delightful and enjoyable experience. Christine also successfully helped me to do appraisal dispute. Thanks for their hard and smart work! Of course, I did my parts of job greatly too ?
For a 5/5 score system, I would rank One True Loan as below:
Communication and responding speed: 5.1/5. Extremely professional, responsible, clear, detailed and fast. You just need to ask your questions or express your concerns once in e-mail! They read, understand and answer in a precisely right way. They know their stuffs very well and you only need to follow their instructions and submit the documents once.
Rate and fees: 4.9/5 . Their rate is better than most of the other online brokers. Started to work on the loan locking process in the afternoon and finished it in the next morning. No hiding fees.
Quote and GFE format: 5/5. They accurately quoted two investment properties. They provided very detailed, clear and accurate Quote and GFE. You will know the about cost at the beginning.
Five star services from One True Loan, very strongly recommend this company.
S.F @Oregon, Oct 2017