JG Wentworth Home Lending

JG Wentworth Home Lending User Reviews

4.9 reviews

98% recommended

Customer Service Rating

Knowledge
4.9
Level of service
4.9
Professionalism
4.9
Responsiveness
4.9
335 out of 342 rates honored

Consumer Reviews

(342 reviews)
5 Star
4 Star
3 Star
2 Star
1 Star
328
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0
1
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The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

Showing 10 of 342 Reviews

Matthew L
Kirkland, WA

10/9/2019

Best Service and Rates!

I couldn't be happier than to have worked with Tom Galatis on my refinance through JG Wentworth. He had a positive attitude throughout the entire process and was always available to handle questions or concerns. Best of all, the rates he was offering were easily better than each of the other 7 or 8 ... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes

Mike Mendez
Fort Lauderdale

10/9/2019

Easy to work with

We are so happy we chose Craig with J.G. Wentworth. The process was smooth sailing. His communication was superb. I was shopping companies and rates for several weeks and I felt Comfortable having Craig take the wheel.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes

Alexis J
Portland, OR

10/8/2019

Amazing service

Tom Galatis and the JG Wentworth team were amazing. He walked me through the entire process, ensured everything was in place and made sure it was an amazing experience. I highly recommend him to anyone looking to buy or refinance a home.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes

Gwen
Los Angeles, California

10/6/2019

Wonderful Service!

Everything went well. All was done online except for the appraisers and the notary that came to my house to sign paperwork. I was lucky enough to have gotten Thomas Galatis as my loan officer. He was on top of things and answered all my questions as soon as I asked them. He emailed and text me to k... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes

Gilson Cortes
30188

10/2/2019

Craig was great

Craig from J.G. Wentworth Home Lending, LLC was great and responsive to all the questions we asked. He really cared about making sure we knew what we were doing during each step and worked hard to get us to close in a quick manner.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes

Thang Nguyen
98031

9/30/2019

Excellent service!I vote 6 stars

I am glad the process so quick & smoothly.Especially,Tom (Thomas) & his team did a great job. Thank you Tom and his team so much.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes

Sean Onion
San Diego, CA

9/25/2019

Best foot forward

Mor Grinberg worked the best loan from the very beginning and worked hard to keep me up to date and satisfied. There were other competitors that called throughout the loan process but none could beat the terms I had. I remember one guy literally said "Wow, I've been doing this a while and I can't ... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes

Ana & walterGonzalez
Lancaster ,California

9/18/2019

Awesome ?? Teamwork ??????????

Thomas Calatis(loan officer)and Marcela Lopez(great team)did excellent Team Work . They help us through our refinance property processed ??. We are so happy to be part of JG Wentworth home lending . We were 6month looking for a low Interest rate & flexible loan payment!! We had 4 different home ?? ... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes

KDang
75098

9/11/2019

Awesome, helpful

I start to work on Refinance my home loan with Bruce Cline. He's a professional, responsible, quickly answer any my questions at anytime. He helped me done with the first important step to get the application, condition loan...etc done. After that, i worked with Magali Vazquez. And she's professiona... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes

Satish
Fort Collins, CO

9/6/2019

House Refinance

House refinance process went seamlessly. The loan got funded in about a month which is super quick. The requirements were pretty standard. The loan officer was very quick to respond when we had questions about the process or the numbers. The interest rate provided was very competitive. Look no furth... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes