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I was doing just fine
with online banking via Boo Bank and Microsoft
Money. But no, that would be too easy. Boo Bank
and Witch Bank had to merge. Witch Bank
said I wouldn't be able to pay bills online until I got
a new personal identification number and different financial
software. I just paid almost a hundred bucks for Microsoft
Money and now Witch Bank won't even let me use
it. As of Sept. 30, Witch Bank has merged again,
[this time] with Bank of Goblins. At this moment
I don't know who in the heck I'm banking with. In the
meantime, I can't pay bills online and Witch Bank
hasn't sent the software they promised and I just don't
know when things will get back to normal. This is a "merging"
nightmare.
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I signed up with Haunted
Home banking, planning to use my Quicken interface.
I even set up recurring payments electronically. It worked
a lot better in theory than in practice and I ended up
becoming so frustrated that I canceled the Haunted
service. I went back to paying my bills with Quicken.
What I didn't anticipate was the fact that canceling the
Haunted service did not cancel the automatic
recurring payments. I sent my Quicken checks manually
and the bank sent my payments for the car, the mortgage,
the insurance, etc. electronically as well. I went to
take some cash out of the ATM and found that I was $10,000
overdrawn and the machine wouldn't allow me to withdraw
a dime. That would have been fine, except that I was at
the airport in Boston getting on a plane for Denver in
a few minutes. Every thing turned out OK in the end, but
it took several months, a couple of phone calls and a
couple of letters.
-- Posted: Oct. 30, 1998
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