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Best, worst frequent flier programs

Least friendly rewards website: Delta.

About 26 percent of Delta frequent flier members said the rewards website was hard to use and it was difficult to find the award they wanted. US Airways came in second at 25 percent.


Editorial Disclaimer: The editorial content is not provided or commissioned by the credit card issuers. Opinions expressed here are author’s alone, not those of the credit card issuers, and have not been reviewed, approved or otherwise endorsed by the credit card issuers.

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