Glenn Schulte was our Loan Originator as was outstanding.
He was with us step by step
through the entire process.
I was so skeptical using yet another online lender but John proved me wrong.
So very responsive, and knowledgeable he made the process so smooth. Would definitely use this company and John again.
My refinance situation involved 5 properties and a high (mortgage) debt to income ratio.
I hesitated to talk to a mortgage broker about my situation. Carl Synder at HomePlus was quite understanding, prioritized which properties to address first, and searched high and low for a lender that would accommodate my unusual circumstances. He presented my options, implemented my choices, and kept me informed throughout the process. He always responded to my questions and treated me respectfully. In the end, the properties were refinanced at attractive rates, my payments were lowered, and I even took some cash out. Really, what more could one ask for? As painless as a refinance can be.
We entered escrow and were still without a lender. We were pre-approved by a
lender, but their rate was rather high. I reached out to HomePlus Mortgage and Tina got back to us quickly, and the rest is history. She was able to lock us in with a great rate and the lowest underwriting fee she could get based on the market that day. She walked us through from beginning to end and was able to get everything in place within 2 weeks! She answered all my questions in a timely manner and even called me to give me updates on the progress. She even assisted with closing, contacting escrow multiple times to get us updates. We appreciated all the personal attention she provided and would highly recommend her!
I originally reached out to John Vitale and HomePlus because of the competitive rates, but
it was his service and timeliness that I cannot recommend highly enough. I had started escrow to sell my property before contacting John to help me finance my next purchase, so time was of the essence for me. John was able to work with me lightning fast on nights and weekends to get the purchase loan funded in two weeks with plenty of time to spare. John will absolutely be my first call for my next financing needs.