HomePlus Mortgage Reviews & Ratings - Bankrate.com
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5.0
116 Reviews
100%
recommend
  • Professionalism
    5.0
  • Knowledge
    5.0
  • Responsiveness
    5.0
  • Level of Service
    5.0
  • 116 out of 116 rates honored.
    100%
Consumer Reviews
Very smooth loan process
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
yes
yes
We loved working with Tina Le Roux. She walked us through the process which was all done from home. We never had to leave the house even for the final signing. Tina responded to our questions quickly, and with patience. Really a pleasure doing business with her. more
By Linda Hansen (Windsor, CA)
Reviewed on: 5/27/2017 9:46:48 AM
Excellent Service!!
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
yes
yes
James was awesome from start to end. I have purchased and refinanced many homes, but his service was the best. 5 Star Service all the way. Smooth, stress free process. more
By Karen Murray (Manteca Ca)
Reviewed on: 6/7/2017 12:43:49 AM
Recommended without reservations
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
yes
yes
Wanted to highly recommend Keith from HomePlus based on my loan experience for a first home purchase. He got us a very competitive rate that I would not have been able to find on my own. The chosen lender was then actually swamped with business due to their low rates and timelines became stretched out due to lender delays. Keith was most helpful in explaining what was going on and making sure that we knew what was important to follow up with. Overall, he was always available (even when on vacation) and helped shepherd the loan agreement through. Would definitely use again. Also note, Keith works very efficiently via email and phone. I was initially worried about not being able to access him in person (his office is 3 hours away) but should not have been. more
By BLee
Reviewed on: 7/11/2015 12:47:38 PM
Great Service
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
yes
yes
I would like to thank Keith Morgan and his entire staff for their excellent service and highly recommended by me for any real estate service needs. I am very thankful to you and your staff for great work. more
By Reza Shemiran (Spring Valley, CA, United States)
Reviewed on: 7/17/2015 5:09:11 PM
Mr. Gary is top pro loan officer
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
yes
yes
Mr. Gary Reisdorf and his team at Home Plus Mortgage were absolutely Amazing to work with. This is my third mortgage loan and I have refinanced few times so I knew the difficulties of getting this third loan. I also knew the hardest thing for this loan is to find the right officer! I contacted few lenders by email and phone (interviewed them) and by far Gary stood out from the others. He answered all the questions I had and provide pre-approve letter quickly. This is the most important (in my opinion) because if one failed to response or answer your questions quickly during “honeymoon phase" will definitely failed to response at latter stages. Mr. Gary always on top of things from beginning to the end. His experiences and professionalism is second to none. It appeared to me like he knew exactly what underwriter might have question on. He advised me to gather additional supporting documents early on for certain items that end up saved us lot of times at the end. I am so glad I made the right decision by selecting Home Plus Mortgage. Applying for additional mortgage loans (my case I already own two rental properties and this is my third loan) is not a fun process but Mr. Gary handled it extremely well. Needless to say, I am highly recommended Mr. Gary because he is absolutely delight to work with. more
By Denny Ngo (San Diego, CA, United States)
Reviewed on: 8/3/2015 4:14:02 AM
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