Don't: Skip appointments
Do you skip important business meetings that involve you and only one other party?
The same principle applies here.
For sellers, "the No. 1 complaint is not showing up after you've set an appointment," says Mark Ramsey, broker with The Ramsey Group at Keller Williams Realty in Charlotte, N.C.
To prepare for a showing, a smart seller spends time clearing up everyday-living clutter and making the home shine, then grabs the kids and/or pets and vacates for a few hours so buyers can tour in peace.
Imagine how a seller feels when you announce at the last minute that you'll visit next week instead. Or you simply don't show up, without an explanation.
"There are a million different excuses, but it's a matter of being rude," Ramsey says. "Treat people the way you want to be treated."
Bottom line: Unless you've had a truly last-minute emergency, cancel hours -- not minutes -- before the appointment, Ramsey says.