Refinanced my primary home. I own a real estate brokerage so know how difficult the
process has become - especially for self employed individuals like myself. Very easy process. Only complaint is that they don't do second homes (at least in NC).
No integrity. When I called rates were .25% higher than on line and fees $1500
higher. Claimed that the web site did something wrong.
Met most expectations, best rate and terms, Offered me a smaller loan than I asked
for due to Self employment and a complicated rental/business income scenario.
Nevertheless,it worked out for me. I really like their re lock option at any time during the first 5 years of a 1/5 adjustable, I plan to use this option as soon as the feds start raising interest rates.
I refinanced a 10 year fixed loan with Third Federal in Spring of 2014. All
the communications and Documents were handled via email and Phone. Very courteous, professional, and prompt transaction all around.