Third Federal Savings and Loan Association of Cleveland Mortgage Reviews & Ratings - Bankrate.com
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Third Federal Savings and Loan Reviews & Ratings

Third Federal Savings and Loan
3.1
8 Reviews
50%
recommend
NMLS # 449401
  • Professionalism
    3.3
  • Knowledge
    2.9
  • Responsiveness
    3.0
  • Level of Service
    3.1
  • 4 out of 8 rates honored.
    50%
Third Federal is a leading provider of savings and mortgage products. Founded in 1938, today total assets are $11.6 billion. Mortgage rates on this site include .25% discount with autopay. more
  • Residential Mortgages
  • Home Equity Lines of Credit
  • High Yield Savings Accounts
  • "
  • 0
Consumer Reviews
Great rates No hassles
  • Professionalism
    5
  • Knowledge
    4
  • Responsiveness
    5
  • Level of Service
    5
yes
yes
I refinanced a 10 year fixed loan with Third Federal in Spring of 2014. All the communications and Documents were handled via email and Phone. Very courteous, professional, and prompt transaction all around. more
By Ashok M (New Jersey, United States)
Reviewed on: 1/12/2015 3:36:11 PM
Like the re lock option for 5/1 loan.
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
yes
yes
Met most expectations, best rate and terms, Offered me a smaller loan than I asked for due to Self employment and a complicated rental/business income scenario. Nevertheless,it worked out for me. I really like their re lock option at any time during the first 5 years of a 1/5 adjustable, I plan to use this option as soon as the feds start raising interest rates. more
By gabe456 (Venice, FL, United States)
Reviewed on: 3/26/2015 2:10:34 PM
Lowest Rates, Easy Application Process
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
yes
yes
Refinanced my primary home. I own a real estate brokerage so know how difficult the process has become - especially for self employed individuals like myself. Very easy process. Only complaint is that they don't do second homes (at least in NC). more
By DanInRaleigh (Raleigh, NC, United States)
Reviewed on: 8/5/2015 9:55:02 AM
Tedious process but rates hard to beat so worth it
  • Professionalism
    3
  • Knowledge
    3
  • Responsiveness
    3
  • Level of Service
    3
yes
yes
I got a line of credit from Third Federal last year - excellent low rate, and no surprises during the application, nor with servicing of my loan. Old bank trying to go modern with an online presence, so they haven't quite figured it out - they do everything by phone / fax / snail mail rather than a real time secure web site. Definitely a tedious process compared to other companies i used in the past (e.g. FirstIB) but worth my time considering their low rates. So much so that I am in the process of refinancing with them again, and getting a similar experience more
By Herve (Seattle, WA, United States)
Reviewed on: 10/23/2015 12:18:07 PM
Bait and switch -- would not honor posted rates
  • Professionalism
    1
  • Knowledge
    1
  • Responsiveness
    1
  • Level of Service
    1
no
no
No integrity. When I called rates were .25% higher than on line and fees $1500 higher. Claimed that the web site did something wrong. more
By California (Los Angeles, CA, United States)
Reviewed on: 6/24/2015 1:19:56 PM
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