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Third Federal Savings and Loan Association of Cleveland Reviews & Ratings

Third Federal Savings and Loan Association of Cleveland
3.7
3 Reviews
NMLS # 449401
  • Professionalism
    3.7
  • Knowledge
    3.3
  • Responsiveness
    3.7
  • Level of Service
    3.7
  • 2 out of 3 rates honored.
    67%
Consumer Reviews
Bait and switch -- would not honor posted rates
  • Professionalism
    1
  • Knowledge
    1
  • Responsiveness
    1
  • Level of Service
    1
No
No
No integrity. When I called rates were .25% higher than on line and fees $1500 higher. Claimed that the web site did something wrong. more
By California (Los Angeles, CA, United States)
Reviewed on: Wednesday, June 24, 2015
Like the re lock option for 5/1 loan.
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
Yes
Yes
Met most expectations, best rate and terms, Offered me a smaller loan than I asked for due to Self employment and a complicated rental/business income scenario. Nevertheless,it worked out for me. I really like their re lock option at any time during the first 5 years of a 1/5 adjustable, I plan to use this option as soon as the feds start raising interest rates. more
By gabe456 (Venice, FL, United States)
Reviewed on: Thursday, March 26, 2015
Great rates No hassles
  • Professionalism
    5
  • Knowledge
    4
  • Responsiveness
    5
  • Level of Service
    5
Yes
Yes
I refinanced a 10 year fixed loan with Third Federal in Spring of 2014. All the communications and Documents were handled via email and Phone. Very courteous, professional, and prompt transaction all around. more
By Ashok M (New Jersey, United States)
Reviewed on: Monday, January 12, 2015
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Average rates in DC Metro, DC
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