Was fast,efficient,and pleasant to do business with consumer direct. John Newton in particular did a
great job in keeping me informed and staying in contact with me. Would do business again with them.
I received quotes from 13 other lenders and finally decided to go with John Newton
at Consumer Direct Mortgage because they had the lowest rate and John seemed knowledgeable enough to trust going with an online lender over a local broker. Thankfully John proved me right time and time again with his proactive and professional approach. He always spent the time to explain to me the process and it seemed like every single time I called he would answer the phone. I felt like if I had a question or an urgent matter he was extremely responsive, and never left me hanging. I recommend John 100%, and will save the time talking to all the other brokers and just dial him up next time I decide to purchase a home. Thanks John! - Zach from Wyoming
I had an amazing experience with my consumer Direct Mortgage Banker Bill and Mary on
my refinance. I had been upside down on my mortgage for years, not eligible for HARP and basically stuck with a 5.5% Interest rate. I ultimately found Consumer Direct and Bill, but before going through 3 other brokers, all of whom claimed a terrific rate at no cost, only to be flabbergasted by the added fees and resulting high rate.
I just signed paperwork on my re-fi and I could not be happier. My costs were what expected and even lower than projected in some cases (a person at the title company even commented that they had never seen such high fidelity in the original estimates). I sincerely appreciate the professionalism and responsiveness during my refinance process and the show of genuine concern to ensure I got the best possible deal.
Customer Direct was great to work with for our refinance. They were every knowledgeable and
explained the entire process and paperwork. They were very responsive when we had questions.
Just closed my refinance and was very pleased how easy the process from start to