credit cards

How to cancel a card

Then, wait a month.

"You can allow as much as 30 days for the closing of your account," Brannan says. "Then get a copy of your credit report and make sure it says 'Closed at customer's request' and that the account actually has been taken off your credit report."

Check your credit report

You don't want your report to say the account was "closed by creditor," because that reflects negatively on you.

If the card issuer mistakenly reported that the issuer, not you, closed the account, you'll have to return to the beginning. Call the customer service department to report the mistake, follow up with a letter sent by certified mail (include a copy of the letter you wrote requesting that the account be closed), and check your credit report again.

"Remember that a credit report is your credit history," Brannan says. "The information is submitted by lenders, but it's your individual responsibility to make sure it's correct."

Your report, your responsibility

Believe it or not, it's not the credit bureau's responsibility to make sure that your credit report is correct. Credit bureaus report what creditors tell them. So if your credit report is inaccurate, don't ask the credit bureau to fix it. Ask the creditors to correct inaccuracies and update the credit bureaus.

Experts recommend that you check your credit report annually to spot inaccuracies and detect identity-theft problems. Check your credit report before buying a house or car so you can correct any problems before applying for a loan.

Why not to cancel

But not everyone should start canceling all kinds of credit lines. If you're planning to buy a house or car soon, you might want to hang on to your unused credit lines until after you've qualified for a loan.

"If your goal is to improve your credit score, closing accounts is not a good tactic," says Craig Watts, consumer affairs manager for Fair, Isaac and Co. based in San Rafael, Calif. "Paying down credit cards is terrrific. Closing them is not going to help."

Canceling a large amount of unused credit could actually hurt your credit score.

Credit-score impact

Credit-scoring models look at a number of factors when calculating your score, including the result of the following formula: The total amount of debt on credit cards and revolving accounts divided by the total amount of debt available on those accounts.

This formula results in a fraction less than one. The lower the fraction the better. A score of one would mean your outstanding debt equals your available credit and you've maxed out your cards.


Let's say you've got $5,000 of debt and $15,000 in credit lines. By dividing 5,000 by 15,000 you get one-third. You're using one-third of the credit available to you.

Now let's say you cancel an unused credit card with a $5,000 limit. You've still got $5,000 of debt but only $10,000 in credit lines. By dividing 5,000 by 10,000 you get one-half. You're now using one-half of the credit available to you.

The closer to one this fraction gets, the more it hurts your credit score.

"When you cancel unused credit cards without paying down your credit debt, you change that ratio so it appears as though you're closer to being overextended," Watts says.

The best advice for a home or auto shopper is to hang on to credit lines until after you've landed your loan. "Wait until you've been approved for the loan and have the money in hand, and then start closing accounts," Watts says.

If your credit card balance is zero, go ahead and close as many unused accounts as you want. As long as your credit cards are balance-free, it won't hurt your credit score a bit. So call those card issuers and cut away.

Credit trouble

If you're in credit trouble, or if you had credit problems in the past and you know an open credit line is just going to tempt you to spend, go ahead and close the account.

Yes, it may ding your credit a bit. But if it will keep you from acquiring more debt, it's best to do it. You can worry about building up your credit score after you're back on your feet financially.


Editorial Disclaimer: The editorial content is not provided or commissioned by the credit card issuers. Opinions expressed here are author’s alone, not those of the credit card issuers, and have not been reviewed, approved or otherwise endorsed by the credit card issuers.

Show Bankrate's community sharing policy
          Connect with us
Product Rate Change Last week
Balance Transfer Cards 16.35% --0.00 16.35%
Cash Back Cards 16.69% --0.00 16.69%
Low Interest Cards 12.02% --0.00 12.02%

Credit Card Blog

Mitch Strohm

Credit card rates for Wednesday, July 27

It's a good time to be in the market for some new plastic.  ... Read more

Connect with us