checking

Consumer protection superagency created

A new consumer hotline
Next
5 of 9
Back

Ever had a run-in with a bank or credit card company and wished you could pick up the phone and report the problem to someone? You're getting your wish with this legislation, which requires the consumer protection bureau to create a database of consumer complaints against financial firms. Consumers will be able to file a complaint either by phone through a single toll-free consumer hot line or online.

The complaints will be collected into the database and will be monitored by the bureau. If the complaint concerns an institution covered by another federal or state agency, it will be routed to them.


 

 

advertisement

Show Bankrate's community sharing policy
          Connect with us
advertisement
advertisement

Ask Dr. Don

Use bonds for school, avoid tax?

Dear Dr. Don, This is a bad news, good news situation that I'm asking about. I just received several Series EE and Series I savings bonds. I am the so-called payable-on-death beneficiary on the bonds. My mom, who purchased... Read more

advertisement

Connect with us