checking

Consumer protection superagency created

A new consumer hotline
Next
5 of 9
Back

Ever had a run-in with a bank or credit card company and wished you could pick up the phone and report the problem to someone? You're getting your wish with this legislation, which requires the consumer protection bureau to create a database of consumer complaints against financial firms. Consumers will be able to file a complaint either by phone through a single toll-free consumer hot line or online.

The complaints will be collected into the database and will be monitored by the bureau. If the complaint concerns an institution covered by another federal or state agency, it will be routed to them.


 

 

advertisement

Show Bankrate's community sharing policy
          Connect with us
advertisement
CD & INVESTING NEWSLETTER

Learn the latest trends that will help grow your portfolio, plus tips on investing strategies. Delivered weekly.

Ask Dr. Don

Cash in childhood savings bonds?

Dear Dr. Don, I have three $50 Series EE savings bonds issued to me (at my childhood address) back in June 1986. They were academic awards in grade school. I have no idea what to do with them. How do I redeem them? I tried... Read more

advertisement
Partner Center
advertisement

Connect with us