banking

3 fees on prepaid cards you shouldn't pay

Dodge customer service fees
Dodge customer service fees © Morgan DDL/Shutterstock.com

Dodge customer service fees

Remember the adage, "The customer is always right"? Well, with a select number of prepaid cards, the saying could be updated to read, "The customer should always pay."

"Customer service charges aren't popping up on most of the recent prepaid cards coming to the market, but they're still out there," McBride says.

Bankrate's data show that calling customer service can cost anywhere from 50 cents for checking your balance to $4.95 to transfer funds between accounts. While those fees may not seem large, Weinstock says they can still be surprising for cardholders.

"When you have a checking account at a bank, you're able to walk into a branch and talk to a teller or call a customer service center for free, but that convenience isn't always there with a prepaid card," Weinstock says.

What's the easiest way to avoid paying these fees? Find a card that doesn't include any of them. There are plenty of them out there. McBride says that 73 percent of prepaid cards don't charge customer service fees.

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