Be prepared to discuss possible problems
Information is power and in the case of getting your car fixed, the more you know, the better. If you are taking your vehicle in because something is broken, the more details you can provide to the mechanic, the greater the chances are that you won't get ripped off.
For instance, if you are concerned about a strange noise, take note of when it happens and be prepared to explain what it sounds like.
"When consumers are equipped with information, it shows the mechanic they've done their homework, that they're prepared to discuss the possible trouble and repair needs of their vehicle," Naranjo says.
According to Fix, the worst thing you can do is discuss a possible mechanical problem without any idea of what's wrong. That puts you in a vulnerable position because the mechanic knows you are clueless.
"Using all your senses but taste, you should be able to explain the problem and help them pare down what to do," Fix says.