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Columns: Dr. Don
Don Taylor, Ph.D., CFA, CFP   Expert: Don Taylor, Ph.D., CFA, CFP
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Money not yours if store made mistake
Ask Dr. Don

Don't bank on cash from mystery deposit
 

Dear Dr. Don,
I recently got a deposit from a store where I spent $14.54. The store debited the correct amount, but there's also a deposit from the same place for substantially more than $14.54. Is this a bank error or a store error? In either case, how long should I wait before I can consider it mine?
-- Jenny Manna

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Dear Jenny,
It's not a waiting game. You should never consider the money yours. It's more likely to be a store error than a bank error, since the bank wouldn't initiate a deposit into the account from the store. But it's an error in your banking account so you should go to your bank to attempt to correct the account.

You've been a little bit coy about how much money is involved, but it doesn't really matter. Mistakes happen in transferring funds and the parties involved have the right to correct these mistakes.

The Bankrate feature, "Bank error in your favor" describes some scenarios close to your situation and how they were resolved, but waiting out the bank isn't the answer.

Bankrate.com's corrections policy -- Posted: Nov. 29, 2007
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