Tax preparation chains are popular choices for many taxpayers. The employee-preparers at each franchise office receive some pre-season tax training. They also use tax software to help guide them and their clients through returns.
These tax preparation outlets work well for individuals who have relatively simple returns, want quick turnaround (and typically early refunds) and don't want to pay as much as other tax professionals charge.
If, however, your tax situation is more complex -- for example, you own your own business or you have several types of income -- you might want to find a tax preparer who specializes in your type of filing situation.