FAQ about debt and credit counseling

If you're in debt, you're not alone. According to the Federal Reserve, Americans are in $1.98 trillion of debt -- that's more than $18,000 per household. If your debt is overwhelming, you can seek help from a debt or credit counselor. But whom do you ask and how do you know they have your best interests in mind?

We've gathered the most frequently asked questions about debt and credit counseling. They should help you on your way to a more stable financial future.

When do I know I need debt counseling?

There is no specific amount of debt -- whether it's $5,000 or $50,000 -- that means you need a debt counselor. You need to consider how much income you have each month, what your expense are and what your financial plans are. If you can plan a way to get out of debt yourself, that may be your best bet. If you feel helpless, overwhelmed or can't figure out a plan, you may need debt counseling.

How do I find a good debt counselor or credit counselor?


When shopping for help, either for a credit counseling agency or a debt consolidation agency, keep in mind that just because a company claims to be nonprofit, doesn't mean they have your best interest at heart. Be wary of a company that immediately urges you to join a debt management plan -- they should take an interest in your particular issues, not throw you toward a cookie-cutter plan. And like any other big decision, shop around and ask for all prices and fees to be stated up front and put in writing.

Bankrate has more in-depth tips on finding someone to assist you with your debt.

Show Bankrate's community sharing policy
          Connect with us
Credit cards on a table

Get advice for managing credit cards, building your credit history and improving your credit score. Delivered weekly.

Debt Adviser

Remedy for my big medical bill?

Dear Debt Adviser, I was operated on in an emergency room a couple of years ago for a burst appendix. I was shopping for insurance at the same unfortunate time and had no insurance when I had the operation. The hospital... Read more

Partner Center

Connect with us