Serving approximately 47 million consumer and small business relationships with approximately 4,500 retail financial centers, approximately 16,000 ATMs, and award-winning digital banking with approximately 34 million active users, including 23 million mobile users,Bank of America is one of the largest banks in the world. Founded in 1904 as the Bank of Italy, the financial institution has grown through a series of mergers and acquisitions, helping the bank expand its reach across the globe. The bank’s growth has continued in recent years with the acquisition of Merrill Lynch and Chicago-based LaSalle Bank.
A member of the FDIC, Bank of America is headquartered in Charlotte, N.C., and provides a very diverse range of services for an estimated 53 million consumers and small-business members. Bank of America is the second-largest credit card issuer in the United States.
- Savings and CDs.
- Credit cards.
- Home equity.
- Auto loans.
- Insurance & protection.
- Investment services.
- Asset management
Consumer savings assistance
Recent additions to Bank of America include Add It Up Cash Back, a program that gives cash back for using Bank of America credit and debit cards for online purchases, and Keep the Change, a program designed to help consumers put more money into their savings accounts.
For more information on some of Bank of America’s credit cards, see this Bankrate review.
Account information — online and on-the-go
Bank of America’s online banking tools make it easy for members to track purchases, transfer funds, arrange automated payment schedules and pay bills. Online banking users can also benefit from simple and secure mobile banking, a convenient service that allows bank customers to perform the same account functions via their phones and helps users locate nearby ATM locations.
Consumers can bank with confidence using Bank of America’s Zero Liability Protection Guarantee, which ensures that customers owe no money for unauthorized online transactions. The Bank of America website also uses a high level of SSL encryption to ensure that consumer information remains confidential.
Consumer news at Bank of America
In recent news, Bank of America announced that it will end automatic overdraft coverage and fees for debit card users, a move to comply with the Credit CARD Act of 2009 that took effect in February 2010.
Bank of America has locations throughout the United States. The institution’s corporate headquarters are here:
Bank of America Corporate Center
100 North Tryon St.
Charlotte, NC 28255
For an extensive list of toll-free numbers for a variety of departments, click here.