I was very nervous to do a cash in refi online but Richard and
Christina were very responsive and eased my anxieties. The deal they offered beat the competition and everything went as promised when I agreed to start the process. Very happy I gave ERATES a try and very impressed with Richard and Christina. I will refer others to them.
The process was helpful and smooth. They kept me informed step by step.
They had by far the best rate and Kevin was excellent during the process. Very
Ken helped me get a great rate, was very communicative and his time were on
top of everything. My loan closed on time, and I was able to submit everything electronically. I would definitely do business with eRates again.