eRates Mortgage Reviews & Ratings - Bankrate.com
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eRates Mortgage Reviews & Ratings

eRates Mortgage
4.3
252 Reviews
82%
recommend
State Lic # MC-1772
NMLS # 1071
  • Professionalism
    4.4
  • Knowledge
    4.4
  • Responsiveness
    4.4
  • Level of Service
    4.3
  • 216 out of 252 rates honored.
    86%
eRates Mortgage is one of the fastest growing direct to consumer mortgage companies in the country. more
  • Purchase
  • Refinance
  • Low cost options
  • !
  • =
  • #
  • e
  • 5
Consumer Reviews
Richard Fiddlar and Christina Pritt are Awesome
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
yes
yes
I was very nervous to do a cash in refi online but Richard and Christina were very responsive and eased my anxieties. The deal they offered beat the competition and everything went as promised when I agreed to start the process. Very happy I gave ERATES a try and very impressed with Richard and Christina. I will refer others to them. more
By Josh (Renton, WA)
Reviewed on: 10/5/2017 12:30:28 PM
Great
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
yes
yes
Great work
By Peng (CA)
Reviewed on: 10/18/2017 6:34:31 PM
Well explained and great service.
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
yes
yes
The process was helpful and smooth. They kept me informed step by step.
By Agueda Padilla (Highland )
Reviewed on: 10/24/2017 1:05:25 PM
Great Rate and Helpful
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
yes
yes
They had by far the best rate and Kevin was excellent during the process. Very professional. more
By John D (Texas)
Reviewed on: 10/24/2017 11:00:24 PM
Great Experience
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    4
  • Level of Service
    5
yes
yes
Ken helped me get a great rate, was very communicative and his time were on top of everything. My loan closed on time, and I was able to submit everything electronically. I would definitely do business with eRates again. more
By JC (Orlando)
Reviewed on: 11/2/2017 3:08:39 PM
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Average rates in Reston-Manassas, VA
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