eRates Mortgage Reviews & Ratings - Bankrate.com
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eRates Mortgage Reviews & Ratings

eRates Mortgage
4.3
247 Reviews
82%
recommend
State Lic # MC-1772
NMLS # 1071
  • Professionalism
    4.4
  • Knowledge
    4.4
  • Responsiveness
    4.4
  • Level of Service
    4.3
  • 212 out of 247 rates honored.
    86%
eRates Mortgage is one of the fastest growing direct to consumer mortgage companies in the country. more
  • Purchase
  • Refinance
  • Low cost options
  • !
  • =
  • #
  • e
  • 5
Consumer Reviews
Richard Fiddlar and Christina Pritt are Awesome
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
yes
yes
I was very nervous to do a cash in refi online but Richard and Christina were very responsive and eased my anxieties. The deal they offered beat the competition and everything went as promised when I agreed to start the process. Very happy I gave ERATES a try and very impressed with Richard and Christina. I will refer others to them. more
By Josh (Renton, WA)
Reviewed on: 10/5/2017 12:30:28 PM
Great
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
yes
yes
Great work
By Peng (CA)
Reviewed on: 10/18/2017 6:34:31 PM
Very Satisfied
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
yes
yes
Like most of you, this was my first home purchase and I shopped all around charlotte to get the best loan rate. Home buying process is soo stressful that it is not just about getting the best loan rate but its also about getting experienced Advice and Guidance through out the process. A special and sincere thanks to the Loan Officer - Carmen S Blackburn as well as Loan processing agent - Kari Van Den Burg. They were sooo helpful and so supportive and took care of me like one of their own family. I would definately recommend them for all your loan needs. One thing i will say "If you don't want to stress your self out with the home buying process then sign up for this company and you will be surprised how well you will be taken care of? " Most importantly they closed my loan within 8 days more
By runningmom (Concord, NC, United States)
Reviewed on: 9/15/2014 1:09:33 PM
Official reply from eRates Mortgage
Thanks for the kind words - we're happy we could help you with your mortgage needs!
Super Happy!
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
yes
yes
They work for you.. Joel and Tina worked together and made our loan happen. When going to finance, have all your documentation ready. The team you work with will guide you. Thanks eRates Mortgage, you guys(Joel and Tina) more
By templinfamily
Reviewed on: 9/23/2014 2:58:14 PM
Rates are second to none
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
yes
yes
Worked with Joel Childress and Phalla Keo. They answered every question, made getting the necessary documentation easy and were responsive when the closing date had to be moved to accommodate other parties. A local broker with a regional bank mocked the "internet pricing" when I told him who we were going with, but in the end he was 0.25% higher from E Rates and also charged higher fees. Joel was hands down the most professional loan officer I dealt with. more
By odrozdowski28 (Raleigh, NC, United States)
Reviewed on: 9/24/2014 6:39:50 PM
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Average rates in Reston-Manassas, VA
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