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Mortgage Lenders »

Reviews & Ratings

5.0
9 Reviews
100%
recommend
  • Professionalism
    5.0
  • Knowledge
    5.0
  • Responsiveness
    4.9
  • Level of Service
    5.0
  • 9 out of 9 rates honored.
    100%
Consumer Reviews
Happy with my refinance
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    4
  • Level of Service
    5
Yes
Yes
The staff at One True Loan were professional and responsive. I appreciated the design of their documents: detailed and easy to understand. I would use their services again. more
By CLP81 (Somis, CA, United States)
Reviewed on: Thursday, July 16, 2015
Friendly and Hassle-Free Loan Service
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
Yes
Yes
One True Loan provided the best service ever! Danh P. and Mo M. were awesome to work with! They were extremely professional and answered all my questions. They gave me day-to-day status via e-mails or phone calls on my loan and always kept me up-to-date on the loan process from start to finish. I couldn't ask for a better team to get my re-fi completed. If you want a great rate with very reasonable closing cost and easy, hassle free experience, then One True Loan is the place to do business with. They actually closed my loan early so that I was able to get my cash out 3 days ahead of schedule, making me a very happy customer!  Thank you so much for the great work that Danh and Mo did in taking care of my loan needs. Your customer service is awesome! I have no reservation giving One True Loan a 5+++ STAR rating! I will definitely recommend my friends and families to use your company for future loan needs. more
By LL at West Covina (West Covina, CA)
Reviewed on: Thursday, July 09, 2015
Great people to work with!
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
Yes
Yes
Everyone there is friendly and professional. The service was fast and responsive to all of my questions and concerns. Can't say enough good things about them. more
By eric357 (Carlsbad, CA, United States)
Reviewed on: Wednesday, June 03, 2015
Fast, easy, and very helpful
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
Yes
Yes
This was my first refi on my first home purchase. Danh Phan was very helpful, answered ALL of my questions and was always very responsive. I had originally planned to simply refi through my existing lender, thinking it would be easier. It wasn't. Danh didn't pressure me at all, nor did he need to, knowing that his offer would help me make my decision to go with One True Loan on my own. more
By Colby (Benicia, CA, United States)
Reviewed on: Saturday, May 09, 2015
Great service.
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
Yes
Yes
They are great. very professional. I am very happy with my new refinanced loan. I got what I wanted. more
By Lin Ma (Yorba Linda, CA, United States)
Reviewed on: Monday, May 04, 2015
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Average rates in DC Metro, DC
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