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Mortgage Lenders »

Reviews & Ratings

5.0
7 Reviews
100%
recommend
  • Professionalism
    5.0
  • Knowledge
    5.0
  • Responsiveness
    5.0
  • Level of Service
    5.0
  • 7 out of 7 rates honored.
    100%
Consumer Reviews
Great people to work with!
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
Yes
Yes
Everyone there is friendly and professional. The service was fast and responsive to all of my questions and concerns. Can't say enough good things about them. more
By eric357 (Carlsbad, CA, United States)
Reviewed on: Wednesday, June 03, 2015
Fast, easy, and very helpful
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
Yes
Yes
This was my first refi on my first home purchase. Danh Phan was very helpful, answered ALL of my questions and was always very responsive. I had originally planned to simply refi through my existing lender, thinking it would be easier. It wasn't. Danh didn't pressure me at all, nor did he need to, knowing that his offer would help me make my decision to go with One True Loan on my own. more
By Colby (Benicia, CA, United States)
Reviewed on: Saturday, May 09, 2015
Great service.
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
Yes
Yes
They are great. very professional. I am very happy with my new refinanced loan. I got what I wanted. more
By Lin Ma (Yorba Linda, CA, United States)
Reviewed on: Monday, May 04, 2015
excellent and fast service
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
Yes
Yes
One true loan's service was quite excellent. They had the best rates and processed the loan extremely fast. I was very impressed by the email response time of Danh and Mo. They always addressed the issues immediately and were very professional. more
By johns12 (North Hills, Los Angeles, CA, United States)
Reviewed on: Thursday, April 23, 2015
Fast, knowledgable, and highly responsive
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
Yes
Yes
I've refi'ed my house seven or eight times with different lenders and brokers but none came close to One True Loan for service and speed in getting the job done. Questions are answered immediately and in detail. Danh is excellent, and Mo was great too. more
By pcarroll (Sacramento, CA, United States)
Reviewed on: Thursday, April 23, 2015
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Average rates in DC Metro, DC
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