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Mortgage Lenders »

Reviews & Ratings

5.0
11 Reviews
100%
recommend
  • Professionalism
    5.0
  • Knowledge
    5.0
  • Responsiveness
    4.9
  • Level of Service
    5.0
  • 11 out of 11 rates honored.
    100%
Consumer Reviews
Fantastic Service and Rates!
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
Yes
Yes
Extremely competent, very responsive and great rates as well! I am so happy I found them. They always responded to my emails within a short time and stayed on top of everything. We got a great loan, closed in a month and I was extremely impressed! The costs came in about $7 more than they quoted me, and they refunded the amount. I didn't ask for it, they just did it! more
By Donnine (Eugene, OR, United States)
Reviewed on: Tuesday, August 11, 2015
Good Experience
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
Yes
Yes
Once the refi process started - it seemed fairly smooth and quick. Danh was very responsive to our questions - even responded in the late evening on some days when I would send a late night email. All in all we are happy. The rate are a .25% lower now... kind of wished we would have hit this low rate, but we are done and funded! Yay!!! more
By Vickie 54 (Boulder Creek, CA)
Reviewed on: Friday, August 07, 2015
Happy with my refinance
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    4
  • Level of Service
    5
Yes
Yes
The staff at One True Loan were professional and responsive. I appreciated the design of their documents: detailed and easy to understand. I would use their services again. more
By CLP81 (Somis, CA, United States)
Reviewed on: Thursday, July 16, 2015
Friendly and Hassle-Free Loan Service
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
Yes
Yes
One True Loan provided the best service ever! Danh P. and Mo M. were awesome to work with! They were extremely professional and answered all my questions. They gave me day-to-day status via e-mails or phone calls on my loan and always kept me up-to-date on the loan process from start to finish. I couldn't ask for a better team to get my re-fi completed. If you want a great rate with very reasonable closing cost and easy, hassle free experience, then One True Loan is the place to do business with. They actually closed my loan early so that I was able to get my cash out 3 days ahead of schedule, making me a very happy customer!  Thank you so much for the great work that Danh and Mo did in taking care of my loan needs. Your customer service is awesome! I have no reservation giving One True Loan a 5+++ STAR rating! I will definitely recommend my friends and families to use your company for future loan needs. more
By LL at West Covina (West Covina, CA)
Reviewed on: Thursday, July 09, 2015
Great people to work with!
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
Yes
Yes
Everyone there is friendly and professional. The service was fast and responsive to all of my questions and concerns. Can't say enough good things about them. more
By eric357 (Carlsbad, CA, United States)
Reviewed on: Wednesday, June 03, 2015
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Average rates in DC Metro, DC
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