One True Loan, Inc. Mortgage Reviews & Ratings - Bankrate.com
advertisement
5.0
31 Reviews
100%
recommend
  • Professionalism
    5.0
  • Knowledge
    5.0
  • Responsiveness
    5.0
  • Level of Service
    5.0
  • 31 out of 31 rates honored.
    100%
Consumer Reviews
Lowest Rate with great support
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
yes
yes
The refi process went very well. Staff is on top of things constantly and best of all the rates were simply the lowest. more
By Jack (Glendale CA, 91202)
Reviewed on: 9/23/2016 12:19:26 AM
Exceptional Loan Service
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
yes
yes
One True Loan is by far the best Mortgage Broker I had the pleasure of using. I have an amazing experience working with both my loan advisors, Mo and Danh, during my first mortgage re-finance with them on my primary residence last year. They were extremely friendly and professional. They answered all my questions and concerns over e-mails and on the phone. The entire process was quick, efficient, and best of all stress-free for me. They would e-mail me to keep me in the loop at all times. Now, that's great customer service! In addition, the awesome 15-yr fixed interest rate they offered me beat out all their competitors, and it took less than 30 days to complete the entire process! Because of the amazing experience from my first mortgage re-finance I did with them, I used them again with no hesitation for my re-finance on my rental property. Again, Mo was awesome to work with. He took care of me the second time around and gave me a even better rate that I can't find anywhere else because I'm a return customer! With such great service and quick turn-around, I have no doubt I will use them again and again for all my mortgage loan needs. One True Loan will take care of you just like they have taken care of me! You would wonder why you haven't used them sooner! more
By LL in West Covina (West Covina, CA, United States)
Reviewed on: 3/18/2016 4:52:36 PM
Love One True Loan
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
yes
yes
Mo Mousa helped us with our refinance and we couldn't have had better service. He was always available to answer questions and got us a better rate than anybody else in our search. Thank you, Mo! more
By Linda Lewis (Bend Oregon)
Reviewed on: 3/23/2016 12:43:57 AM
Excellent company
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
yes
yes
I used One true loan for refi my house. I was very pleased with rates they provided, the high quality service, the immediate response to questions via voice or email, and the fees charged which were great! All contacts with company were professional and helpful for a successful loan. They are my 1st choice for a loan in the future and I would use them again! thank you more
By Torch (Medford, OR, United States)
Reviewed on: 4/1/2016 8:10:43 PM
Absolutely Amazing Team
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
yes
yes
I recently purchased my first home and chose One True Loan to help me with the loan process and they have made the process so seamlessly simple! They walked me through the process and responded to my inquiries very quickly. I wouldn't have been able to handle all the stress that came with getting a loan for the mortgage had it not been from the help of One True Loan. Their level of service is just unmatched. They were absolutely professional, reliable, and knowledgeable about the loan process. I would highly, without a doubt, recommend them if you're looking for a loan. more
By Thu Vo (San Diego, CA)
Reviewed on: 4/12/2016 5:12:38 PM
          Connect with us
Average rates in Reston-Manassas, VA
advertisement
advertisement
advertisement