One True Loan, Inc. Mortgage Reviews & Ratings - Bankrate.com
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5.0
30 Reviews
100%
recommend
  • Professionalism
    5.0
  • Knowledge
    5.0
  • Responsiveness
    5.0
  • Level of Service
    5.0
  • 30 out of 30 rates honored.
    100%
Consumer Reviews
Highly recommend One True Loan
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
yes
yes
The company has an odd name, but the service was exceptional. They were patient with us and worked to ensure that our refi was completed in a timely manner. We are very pleased. more
By Victor (Boise, Idaho)
Reviewed on: 7/6/2016 7:33:59 PM
Very smart team!
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
yes
yes
The team at One True Loan is extremely experienced in what they do best, making loans happen! They are Fast, knowledgeable, and highly responsive to needs and they know what they are talking about and they understand what they are talking about! more
By Gerard Rega (Coeur d'Alene, Idaho)
Reviewed on: 7/9/2016 10:39:11 AM
The best!
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
yes
yes
I love One True Loan. They were amazing. I've done business with them twice, and both times they were honest and fast. They always found the best rates, better than any other lender or broker offered. I read horror stories of other people's experiences with dishonest companies, companies that bate and switch or drag out the process to get more money. I was so nervous about getting into a situation like that, but with One True Loan I never had to worry. Mo was my loan officer and he was awesome, very responsive to all questions in a very timely manner. He set up everything so fast so there wasn't even a chance that my rate lock would expire. I very highly recommend contacting them if you're in the market for mortgage loans. more
By Mellit (Los Angeles, ca)
Reviewed on: 7/19/2016 9:04:03 PM
Super experience
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
yes
yes
We worked with Mo Mousa and have nothing but praise for him and his team. In spite of the voluminous documentation the process requires there were no surprises even when we decided to change from a VA loan to a conventional loan after an initial lock. Mo handled every step with speed and professionalism. We highly recommend him and his company. The rates and options we obtained were great. more
By Tom Schuft (La Grande, Oregon)
Reviewed on: 7/21/2016 4:59:20 PM
They made it easy!
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
yes
yes
Service was great! They had the best rates and processed the loan fast. Mo was very responsive and always replied promptly. more
By CJ Follett (Oregon)
Reviewed on: 7/25/2016 12:52:16 PM
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Average rates in Reston-Manassas, VA
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