One True Loan, Inc. Mortgage Reviews & Ratings - Bankrate.com
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5.0
32 Reviews
100%
recommend
  • Professionalism
    5.0
  • Knowledge
    5.0
  • Responsiveness
    5.0
  • Level of Service
    5.0
  • 32 out of 32 rates honored.
    100%
Consumer Reviews
One True Loan - AMAZING EXPERIENCE
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
yes
yes
One True Loan did what they said they'd do when they said they'd do it. Their rates were the lowest by far of any lender I considered, and they far exceeded my expectations in terms of customer service, responsiveness and integrity. I highly recommend them to anyone shopping for a home loan. more
By Doug Cords (Fresno, CA, United States)
Reviewed on: 3/26/2015 1:06:08 PM
Excellent service once again!
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
yes
yes
I've recently closed on my home purchase a couple of days ago, and this is my 2nd time using OTL and working with Danh Phan. Once again, Danh provided excellent service throughout my loan process. Not only did he keep me updated on the status of my loan, he also took the time to address all of my questions or concerns, and even educate me on certain aspects of mortgage lending (e.g. relationship between financial markets and interest rates). Danh and OTL were able to help my close early well before the expected closing date. I would definitely recommend OTL and Danh Phan to any of my friends and family for their financing needs! more
By Noel M (San Bernardino, CA, United States)
Reviewed on: 3/28/2015 1:36:52 PM
Fast, knowledgable, and highly responsive
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
yes
yes
I've refi'ed my house seven or eight times with different lenders and brokers but none came close to One True Loan for service and speed in getting the job done. Questions are answered immediately and in detail. Danh is excellent, and Mo was great too. more
By pcarroll (Sacramento, CA, United States)
Reviewed on: 4/23/2015 2:10:20 PM
excellent and fast service
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
yes
yes
One true loan's service was quite excellent. They had the best rates and processed the loan extremely fast. I was very impressed by the email response time of Danh and Mo. They always addressed the issues immediately and were very professional. more
By johns12 (North Hills, Los Angeles, CA, United States)
Reviewed on: 4/23/2015 11:06:03 PM
Great service.
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
yes
yes
They are great. very professional. I am very happy with my new refinanced loan. I got what I wanted. more
By Lin Ma (Yorba Linda, CA, United States)
Reviewed on: 5/4/2015 2:07:24 PM
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