First Internet Bank Mortgage Reviews & Ratings - Bankrate.com
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First Internet Bank Reviews & Ratings

First Internet Bank
4.9
174 Reviews
98%
recommend
NMLS # 424182
  • Professionalism
    4.9
  • Knowledge
    4.9
  • Responsiveness
    4.8
  • Level of Service
    4.8
  • 169 out of 174 rates honored.
    97%
At First Internet Bank, we’re dedicated to serving as your trusted mortgage partner. It’s not just our exceptional customer service that sets us apart – our competitive rates are hard to beat! more
  • Excellent service - We can assist you every step along the way.
  • Variety of loan programs - Conventional, Jumbo, FHA, VA, HARP and Home Equity
  • Convenience - Apply online 24/7, no appointment needed.
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  • 3
Consumer Reviews
Sherrie Miller was terrific!
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    4
yes
yes
I closed about a month ago. Sherrie was very responsive throughout the entire process. It was a little bit of a scramble at the end that could have been avoided ,but overall I am very pleased with entire transaction. I would certainly recommend FIB to anyone. more
By Stephen Arnold (Portsmouth, NH, United States)
Reviewed on: 8/4/2014 11:17:15 AM
Streamlined
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
yes
yes
My 2nd loan with first internet bank and I will use them and recommend them to all. All online transaction with the exception of a notary that came to our home at closing. Convenient, fast and very professional. more
By Mary (Mission Viejo, CA, United States)
Reviewed on: 6/28/2014 8:43:39 PM
great people to deal with!
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
yes
yes
Rick and Kathy were two of the best and most professional mortgage bankers I have ever dealt with. I give them the highest possible ratings without any concern. more
By mike (new york)
Reviewed on: 7/5/2014 9:21:44 PM
easy to work with
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
yes
yes
Great bank to work with! Identified things that were important to me and really worked with me to achieve my goals. Excellent communication. more
By hgwo (Pleasant Hill, CA, United States)
Reviewed on: 7/6/2014 12:35:59 PM
Great service!
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
yes
yes
Kendall Zeiher provided great service and took care of all of our needs very professionally and efficiently. more
By SN90
Reviewed on: 7/7/2014 10:16:16 AM
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