Carlyle Financial Mortgage Reviews & Ratings - Bankrate.com
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4.7
14 Reviews
93%
recommend
  • Professionalism
    4.8
  • Knowledge
    4.9
  • Responsiveness
    4.7
  • Level of Service
    4.7
  • 14 out of 14 rates honored.
    100%
Consumer Reviews
Easiest Refinance Ever!
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
yes
yes
Robert and all the Carlyle professional staff were extremely polite and efficient. The eSigning and document uploading processes made everything very easy and secure, and Robert really knows his jumbo loan products. Carlyle has earned another new loyal customer! more
By Chuck M (Menlo Park, CA)
Reviewed on: 1/17/2017 11:21:51 PM
Very knowledgeable people who get the job done
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
yes
yes
I'm extremely impressed with Robert and his team. They took the time to listen carefully and worked to put me in the best position for a new home loan. The turnaround for responses to all my questions was very short. His availability was incredible; they were even open to calls after business hours which was more convenient for me. I highly recommend them to anyone. more
By C.V.A (Los Angeles, Ca)
Reviewed on: 2/5/2017 9:14:56 PM
Excellent mortgage process experience with Carlyle
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
yes
yes
I did a jumbo mortgage refinance with Carlyle Financial , I had excellent experience with them. The whole process was smooth with exceptional level of service provided to me by Robert and his team. more
By Nilesh (Palo Alto, CA, United States)
Reviewed on: 7/7/2015 3:01:45 PM
Official reply from
Thank you Nilesh, we had a great experience working with you as well! We’re happy we could help with the refinance of your beautiful Palo Alto home. Best wishes!
Carlyle Financial performed a miracle.
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
yes
yes
Jesse Collins performed a miracle by helping us close on our first house in 8 days. * DAYS! Right down to the wire, Jesse was efficient, professional, extremely helpful, and most importantly, provided THE most competitive rates around. You will not be disappointed if you work with Jesse. We believe we were able to secure our loan, and at amazing rate, thanks to Jesse's hard work on our behalves. Now, we are very happily in our new home. Thanks, Jesse. Thanks Carlyle Financial. more
By jennifer1972 (Berkeley, CA, United States)
Reviewed on: 7/19/2015 7:28:43 PM
Official reply from
Thank you Jennifer, we are thrilled that Jesse was able to help you achieve your homeownership dreams! It was a true pleasure to work with you. We sincerely appreciate that you took the time to leave us this review. Congratulations and we can’t wait to work with you again!
Everything was just so smooth!
  • Professionalism
    5
  • Knowledge
    5
  • Responsiveness
    5
  • Level of Service
    5
yes
yes
I refinance often so I have a good understanding of what it takes to get things done. Robert and his team were fast, efficient, and got me the best possible rate around. I loved them so much I introduced them to a few of my friends and they also had a great experience! I wouldn't hesitate to recommend them again. more
By Jon B (San Francisco, CA, United States)
Reviewed on: 7/21/2015 11:54:24 AM
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