HomeLend Mortgage

HomeLend Mortgage User Reviews

4.7 reviews
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94% recommended

Customer Service Rating

Knowledge
4.5
Level of service
4.7
Professionalism
4.7
Responsiveness
4.7
34 out of 36 rates honored

Consumer Reviews

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(36 reviews)
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The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

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Showing 10 of 36 Reviews
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Brian
Manvel, TX

12/30/2019

Excellent process and great people

Lu helped me out with a refinance to take advantage of dropping rates. Not only did they have the best credit and lowest fees, but Lu was easy to get ahold of even when I wasn’t. Their portal made uploading documents simple and every step was easy to track. I highly recommend Lu and the team at Ho... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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S.V.
Hoboken, NJ

12/5/2019

Couldn't be happier

Lu Aleksoski was my point man there for a refi and was tremendous. Even though I imagine I drove him crazy, he was patient in explaining all the details and extremely diligent regarding when to lock in the best rate at the best time. Once everything was finalized the rest of the team was great worki... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Bryan
Tennessee

12/4/2019

Fantastic Company

Lube Aleksoski is a top notch loan originator. He is very responsive and met every expectation, even above and beyond when he takes a late call.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Kris
Torrance, CA

11/10/2019

Anica is the best!

I am so glad I found Anica. Anica was truly professional and very knowledgeable, as she helped me with so many questions I had and walked me through the entire process from start to finish. She was very prompt in returning my phone calls and emails and answered all questions I had. I ended up gettin... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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MRubel
Simi Valley, CA

9/30/2019

Great Experience!

I usually don't write any reviews but I wanted to share my experience with Homelend. First I was really skeptical about doing my refinance through a online mortgage company and when I started the process of refinance through Homelend, the entire process went smoothly. I got the rate that I wanted an... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
4.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Andy
Somerset

9/3/2019

Efficient Customer Service

Neil was my mortgage application processor. From time to time he demonstrated great care towards my needs, explaining me the process from time to time and keeping me in the loop regarding the progress of my application. Overall highly recommended.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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George
Morro Bay, ca

7/23/2019

Great people

Lu was my representative for this loan. He sent me forms, explaned everything I needed for the refinance of my home loan. I would recommend this company to any of my friends.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Bradley
Houston, TX

6/15/2019

Fast Closing, Great Experience

Had a great experience with Marie and the rest of the team. Needed a quick close, and they had very competitive rates. Overall recommend, I had zero problems.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Derick T
San Diego

5/28/2019

Very fast and efficient

Very fast and efficient lender. Would highly recommend. My loan closed on time and the whole process was a breeze. All questions were answered promptly and accurately.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Daniel M
Lake Elsinore, CA.

4/26/2019

Great ReFi Experience !!

Having worked in the finance industry myself for the past 20 years, I can spot a true professional pretty quick and I must say it was a pleasure to work with Anica and her team on my recent refi. The week I applied, rates were moving back up fast. Anica was able to get me locked in at the rate I app... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes