HomeLend Mortgage User Reviews

4.8 reviews
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95% recommended

Customer Service Rating

Knowledge
4.6
Level of service
4.7
Professionalism
4.7
Responsiveness
4.8
41 out of 43 rates honored

Consumer Reviews

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(43 reviews)
5 Star
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The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

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Showing 10 of 43 Reviews
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Eric
Bay Area

5/18/2020

Quick and Easy

Lu Aleksoski helped me with my refi and was a tremendous help. He made the process extremely easy and straightforward. Lu helped educate me on the process along the way. He was also very patient in coaching me to wait for the best rate, based on his experience and volatility during this pandemic. Ov...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Jason
California

5/11/2020

Great Experience and Quick Process

I was shopping for the best rate, quality customer service and did not want to feel pressured to fill out an application. Homelend did not feel like the other lenders out there. Other lenders felt like used car salesmen. I worked with Mark and Jan. From day 1 Mark was upfront, honest, professional a...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Rawish
Orange County, CA

5/8/2020

Quick and Reliable Service

I had a very good experience working with Anica and her team for a refi. The online site was very easy to use and guided me through the process and also the needed document as they were due. I highly recommend HomeLend Mortgage.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Syed Raza
TX

5/7/2020

Great experience

The process went smooth and better rates and prompt customer services. Anica did good job, recommend checking in with Homelend guys before giving business to other party....:)

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Sri
California

4/24/2020

Great Experience

Lu was extremely knowledgeable and friendly. He was in no rush to sell me the rate but advised me to wait for a couple of days as he sees the rates are improving. And finally locked when we both agreed on that it was best time to lock it. The homelend document upload systems and very secure and easy...

Knowledge
5.0
Level of service
4.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Eduardo
Covina,CA.

4/3/2020

Great experience

Thank you to all the team. Specially Anica ,Lindjoy and Eva. They help me close my loan fast and easy. Anica gave me a great rates on my 20 years loan. Anica and her team work really hard. Always connected and understanding. I will refer them to all my friend’s and family. Thank you . You all des...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Alea
NJ

3/5/2020

Excellent service and rates!

We had a terrific experience working with Anica on our refinance last year. She was knowledgeable and responsive during the entire process. Thanks again!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Brian
Manvel, TX

12/30/2019

Excellent process and great people

Lu helped me out with a refinance to take advantage of dropping rates. Not only did they have the best credit and lowest fees, but Lu was easy to get ahold of even when I wasn’t. Their portal made uploading documents simple and every step was easy to track. I highly recommend Lu and the team at Ho...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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S.V.
Hoboken, NJ

12/5/2019

Couldn't be happier

Lu Aleksoski was my point man there for a refi and was tremendous. Even though I imagine I drove him crazy, he was patient in explaining all the details and extremely diligent regarding when to lock in the best rate at the best time. Once everything was finalized the rest of the team was great worki...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Bryan
Tennessee

12/4/2019

Fantastic Company

Lube Aleksoski is a top notch loan originator. He is very responsive and met every expectation, even above and beyond when he takes a late call.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes