RockBottom Mortgage LLC User Reviews

5.0 reviews
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100% recommended

Customer Service Rating

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
117 out of 118 rates honored

Consumer Reviews

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(118 reviews)
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The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

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Showing 10 of 118 Reviews
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Mike
Libertyville

5/28/2020

Reaching out to Anthony at Rock Bottom was smart

I was referred to Anthony at Rockbottom by a previous customer who had a great experience. I am glad that I did as Anthony and Jenna took good care of the process and guided me through every step. This has been my best refinance.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Miles
Chicago, IL

5/21/2020

Fantastic experience - highly recommended

Flawless execution, simplified a complicated process, executed on time during covid-19. I can not speak highly enough about Anthony and Jenna. They took a complicated, stressful process and simplified it down and guided me along the way. Never once did they stop the personal touch. Even when Ro...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Dan in Atlanta GA
Atlanta GA

10/1/2019

Flawless refinance experience: highly recommended!

Our experience with Rock Bottom Mortgage was perfect. Anthony and Jenna are both immediately responsive - they answered all my questions, steered me away from a couple of questionable decisions, and did not put any pressure on me whatsoever while providing detailed, tremendously helpful information...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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JC
Florida

9/27/2019

Great Service And Organization

We contacted Rockbottom Mortgage on 8/2/19. We worked with Anthony and his assistant Jenna throughout the entire process. They were friendly and extremely knowledgeable. They even suggested ways we could save on closing costs, given we had the correct documentation. This saved us over $1,000. ...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Todd Hj
Chicago, IL

6/13/2019

Best in the Business!

Worked with Anthony and team on an easy transaction in Florida, despite both of us being out of state it was an excellent experience and highly recommend for service and trust. Lending can be a circus with all the competition and teaser offers but Rock Bottom came through and was excellent.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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ZS
Fl

6/4/2019

Amazing team with excellent results.

Anthony and his team were true professionals. I was initially wary about using a company that was not local to me but as soon as I spoke with Anthony my worries were gone. As a first-time home buyer I had tons of questions about almost everything. Anthony and the team were very helpful and answered ...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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AmyGG
60659

5/28/2019

Incredible communicators!

As a first-time buyer, I was new to the process and quite nervous. What struck me in working with Anthony and Jenna is their incredible timeliness in getting back to me when I had questions, it didn't matter what time of the day or week. They walked me through the process step-by-step with genuine p...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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TH
Chicago, IL

5/10/2019

Great to work with, great price

I've now used Anthony at RockBottom twice - the first time to refinance my condo, and recently, to buy a house. RockBottom did a stellar job both times. RockBottom had low rates, but high-quality service. Anthony was always very fast at preparing preapproval letters as we placed offers on prope...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
No
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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John
Nashville TN

5/8/2019

Easy

Process was extremely easy and everything went as expected. Would definitely use again and recommend to others.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Danny K
Geneva, IL

4/26/2019

Fantastic Experience

Anthony and Rock Bottom Mortgage helped us secure our mortgage on our current house. I first reached out to Anthony in November and was immediately impressed with how responsive and knowledgeable he was. There's no games played here, he was straight forward and to the point, something I genuinely ap...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes