Working with LoanDepot was pretty easy. I'm a very busy person and I didn't have to take any time out of my schedule to refinance my home. They emailed me the documents, things were signed via the internet. Most delays were caused by my lack of availability, not theirs. About 9 months after I refina...nced, they called me up and told me rates had dropped and I could streamline another refi with no out of pocket expenses. This is one of the features I liked about them, the rate guarantee. This saved me another $200/month compared to the prior. They say, "No cost to you" but that's not technically correct because there are moderate fees, but they roll into the mortgage. I also suspect some of their fees may be higher, but that's my responsibility to research. I didn't have/take the time, so I guess I paid for the convenience. If the difference of a couple hundred dollars matters, research more thoroughly. LoanDepot may be right in line.
They kept me updated through the process, and it went pretty quickly. show more