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7 tips for winning a credit card dispute

A winning hand
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A winning hand

Do you want to hold a winning hand throughout the credit card dispute process?

In phone conversations, stay calm and never raise your voice -- even if the person on the other end of the phone does.

Do the same with the letters. Be organized, factual and polite. Avoid speculation. Act "like a civil adult," says France.

Be persistent "if it's a legitimate claim," she says. "Especially if it's a high-dollar claim, I wouldn't necessarily take the first 'no' as the final statement."


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Editorial Disclaimer: The editorial content is not provided or commissioned by the credit card issuers. Opinions expressed here are author’s alone, not those of the credit card issuers, and have not been reviewed, approved or otherwise endorsed by the credit card issuers.

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