credit cards

7 tips for winning a credit card dispute

A winning hand
Next
Slide 6 of 8
Back
A winning hand

Do you want to hold a winning hand throughout the credit card dispute process?

In phone conversations, stay calm and never raise your voice -- even if the person on the other end of the phone does.

Do the same with the letters. Be organized, factual and polite. Avoid speculation. Act "like a civil adult," says France.

Be persistent "if it's a legitimate claim," she says. "Especially if it's a high-dollar claim, I wouldn't necessarily take the first 'no' as the final statement."


Next
Slide 6 of 8
Back

 

 

 

advertisement

Show Bankrate's community sharing policy
          Connect with us
Product Rate Change Last week
Balance Transfer Cards 16.05% --0.00 16.05%
Cash Back Cards 16.40% --0.00 16.40%
Low Interest Cards 11.21% --0.00 11.21%
 
Search
advertisement
CREDIT CARDS WEEKLY NEWSLETTER
Credit cards on a table

Get advice for managing credit cards, building your credit history and improving your credit score. Delivered weekly.

advertisement

Credit Card Blog

Jeanine Skowronski

Mother’s Day: Give a gift card?

Twenty-seven percent of moms say they want a gift card for Mother's Day, according to a new survey from coupon site RetailMeNot.  ... Read more

Partner Center
advertisement

Connect with us