Had a HELOC and car loan--HELOC has been paid off. Their website is easy to
use and their customer service reps are actually available when I have a question.
This is my second home and my second car in three years period! Great service
and always answer the phone. They work directly with you. I have a really good experience with them. The service is really fast!
Penfed delivered on the rate and term and the loan closed early. I am really
pleased and would recommend them.
Closed within the lock period. Due to their low rates, they are overwhelmed with work.
Just do your part: know how much you can borrow, provide timely the requested paperwork and do not expect the loan officer would pull a rabbit out of his hat.