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Banks extend Sandy fee waivers

By Janna Herron · Bankrate.com
Friday, November 2, 2012
Posted: 3 pm ET

Banks and credit card companies have extended fee and penalty waivers on a host of financial products for victims of Superstorm Sandy, many through Wednesday. Even if your bank or lender doesn't have a specific waiver program in place, storm victims should contact them to arrange temporary financial assistance. Here's a look at what the major banks and issuers are providing now.

Banking and credit card fee waivers

Issuer: American Express
  • Waive credit card late fees: Yes, on case-by-case basis
  • Waive business and consumer loan late fees: N/A
  • Waivers or refunds on other fees: N/A
  • Until: N/A
  • Which states: Not specified
  • Contact: 1-800-554-2639
Issuer: Bank of America
  • Waive credit card late fees: Yes
  • Waive business and consumer loan late fees: Yes
  • Waivers or refunds on other fees: CD early withdrawal, overdraft, non-sufficient funds, overdraft protection transfers, extended overdrawn balance charges, debit card rush and replacement fees, credit card cash advance and ATM fees
  • Until: Nov. 5
  • Which states: RI, NH, MA, ME, CT, NJ, NY, PA, DE, MD, VA, DC
  • Other: Credit line increases on existing credit cards or loans. Modify or extend payments on credit cards or loans.
  • Contact: 1-855-729-1764
Issuer: Capital One
  • Waive credit card late fees: Yes
  • Waive business and consumer loan late fees: Yes
  • Waivers or refunds on other fees: Overdraft, insufficient funds and ATM fees
  • Until: Nov. 5; after deadline, please call
  • Which states: Not specified
  • Contact: No general contact, check online or @askcapitalone on Twitter
Issuer: Chase
  • Waive credit card late fees: Yes
  • Waive business and consumer loan late fees: Yes
  • Waivers or refunds on other fees: Overdraft protection transfer, extended overdraft, returned item and insufficient fund fees
  • Until: Nov. 7
  • Which states: CT, DE, MD, NJ, NY, PA, VA, MA, NH, RI and DC
  • Other: Temporarily raised its QuickDeposit Mobile limits
  • Contact: 1-888-356-0023 or @ChaseSupport on Twitter
Issuer: Citi
  • Waive credit card late fees: Yes
  • Waive business and consumer loan late fees: Yes
  • Waivers or refunds on other fees: Overdraft protection, non-sufficient funds, early CD withdrawal, wiring funds and ATM fees (must call to get refund)
  • Until: Nov. 7
  • Which states: NY and NJ
  • Contact: 1-888-248-1616
Issuer: Discover
  • Waive credit card late fees: Discover cardholders can call 1-800-Discover
  • Waive business and consumer loan late fees: Discover cardholders can call 1-800-Discover
  • Waivers or refunds on other fees: Discover cardholders can call 1-800-Discover
  • Until: N/A
  • Which states: Not specified
  • Contact: 1-800-Discover
Issuer: Wells Fargo
  • Waive credit card late fees: Yes
  • Waive business and consumer loan late fees: Yes
  • Waivers or refunds on other fees: ATM fees and early CD withdrawal (only NJ, NY, CT, PA, DE, MD, VA and DC
  • Until: Nov. 7
  • Which states: NJ, NY, CT, PA, DE, MD, VA, DC, NH, MA, RI, WV
  • Other: Mobile deposit service available in NY, CT, VA, DE, MD, NJ, PA and DC; call for mortgage payment assistance; emergency disaster loans available for certain CT, NJ and NY residents
  • Contact: 1-800-869-3557
Source: Representatives and websites of Citibank, Wells Fargo, JP Morgan Chase, Bank of America and Capital One.
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5 Comments
Ray
December 04, 2012 at 11:43 pm

Live at the jersey shore in the middle of the chaos.
1day late we were still charged the 35 dollar late
Fee. Told it would be credited to our balance
Now thats a good samaritan.
Thank you Capital One
You knew we had nothing in our wallet
But chose to get your pound of flesh upfront.