Beating a bullying boss -- Page 2
By Jay
MacDonald Bankrate.com
2. Name the problem.
You've got a problem and it's not your fault or doing.
Your boss is a bully. Face up to the fact that although you
had no part in becoming their target, it is up to you to end
this destructive mambo.
"Naming it legitimizes it,"
says Namie. "You know if you name it that it's not you."
3. Take some time off.
If the abuse has been ongoing, a doctor may even order
this for your own good. If not, take vacation time.
"When you're flooded with
emotion, when you're full of anger and outrage and you're
hurt, all you want to do is convince people you're wounded,"
Namie says. "You're not going to get any help if you
come at them with emotion."
Use the time to see a mental health
counselor, check your physical health, check your legal options
(a quarter of bullying cases have some discrimination components
that may strengthen your case) and gather your thoughts.
4. Start a journal.
Without documentation, employees tend to get nowhere
when challenging superiors. Chart the five Ws: who, what,
when, where and witnesses.
"If you don't, it's your word
against theirs and any decision-maker will not be able to
take action," says Horn. "Often the decision-makers
don't like whistleblowers and are often intimidated themselves
by this individual and are not eager to deal with them.
"The good thing is, if you
report with documentation, most organizations are mandated
to follow up because if they do not, they are liable. It's
one of your only sources of power."
5. Expose the bully.
When your case is solid, expose the bully. You don't
want to do this directly, says Namie, but at least two levels
up the organization; that is, the bully boss's boss.
"This is where you make the
unemotional business case that the bully is too expensive
to keep," he says. "Our success stories are coming
from these multilayer corporate structures where there is
somebody high enough above that did not bring the person on
board and does not owe them any personal loyalty."
Warning: Do not confront the bully.
"That's what everybody tells
you; it's a clash of personalities, work it out between yourselves,"
says Namie. This rarely works.
Even more frustrating is that there's
no law against workplace bullying -- yet. Namie's organization
has launched a grassroots effort to enact anti-bullying statutes
in states and provinces across North America. So far, Quebec
is the only jurisdiction to adopt psychological harassment
legislation.
And where the bully boss is the
top banana, you may have little choice but to move on. The
loss rate on court cases for intentional infliction of emotional
distress is 95 percent, Namie says.
In these cases, the employee has
to decide, all other things considered, whether
the job really is worth keeping. If the answer is "no,"
it's time to acquaint yourself with a headhunter.
The "Survivor" factor
The courts and the corporate boardroom also have been
slow to recognize that bully
behavior batters the bottom line. The bureau director
of a federal agency recently called on Namie to ferret out
a bully boss, but when he isolated him, the director refused
to remove him because "he's a great conversationalist
and a lunch buddy."
Do you wonder if we will see an
end to bully bosses anytime soon? Horn says the answer may
be staring us in the face every day.
"When you watch TV, you see
kids bad-mouthing their parents. You see shows like 'Survivor'
and the reality shows where the more aggressive and manipulative
and conniving you are, the more you are rewarded. We are growing
up in a culture where 'dissing' each other is the norm.
"Even laugh tracks. Remember
'The Weakest Link?' The host would ridicule the contestants
and everyone was laughing en masse at this individual and
they were just supposed to buck up and take it. Boy, are our
values getting confused when this is held up as an example!"
Jay MacDonald is a contributing
editor based in Mississippi.
Illustrations by Brandy Kesl
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