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Titanium takes upscale credit cards even higher

Titanium cardWILMINGTON, Del. -- First came gold. Then came platinum. Now, say hello to the titanium card.
While many people are still struggling to decipher the difference between the platinum card offers flooding their mailboxes and the gold cards they have used for years, here comes First USA's titanium card with yet another set of "exclusive" privileges and benefits.
The most appealing feature of the card may be its annual percentage rate, an impressive 9.99 percent. But people who regularly pay off their balances may be hard-pressed to find a benefit from the titanium card. In addition, those who pay late on their titanium card will be sorry: late fees and penalties are substantial.

Stepping out of the crowd
"It's trying to one-up the platinum pitch," said Bruce Brittain, president of Atlanta-based Brittain Associates. "It's an attempt to push yourself out in front of the crowd because the crowd is sending credit card solicitations to everyone."
In 1997, 40 percent of the three billion credit card offers mailed out were for platinum cards, according to BAI Global, a Tarrytown, N.Y., market research firm.
Titanium cards, which have been test marketed by First USA, a unit of Banc One, since the fourth quarter of 1997, are looking to eclipse the exclusivity and privileges associated with platinum cards.

Do they measure up?
How do they stack up? First, the titanium card's 9.99 annual percentage rate and no annual fee certainly will appeal to bargain hunters. It also boasts a credit line of $5,000 to $100,000.
As for privileges, it allows a cardholder to save as much as 30 percent on products and services from 2,500 merchants including Amoco, Hyatt Hotels and Jiffy Lube. It also includes complimentary auto rental insurance, $100,000 travel accident insurance, a 20- to 25-day interest-free grace period and a warranty service.

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"Anything lower than 10 percent is a good interest rate and, with these other features, it's a good card," said Marcia Waite, vice president of MarketIQ, a Fair Haven, N.J.-based company that tracks credit card offers.

Good, but not groundbreaking
Indeed, good, but not groundbreaking, is how many experts view the titanium card.
"It's a product line extension, not a new product line," said Jim Accomando, president of Fairfield, Conn.-based Accomando Consulting. "The new and improved platinum card is now called the titanium card. It has a few new enhancements unique to titanium."
One such enhancement is called "at your service," which encourages cardholders to e-mail First USA with questions about everything from wedding plans to financial plans. A response is guaranteed within two days. This feature is a new twist on the concierge services available with many platinum cards.
The titanium card also includes a rewards program targeted toward customers who carry a balance from month to month. According to a First USA spokesman, cardholders earn one point for every $100 they carry on the card per month, excluding any fees and finance charges. The rewards include everything from home electronics to sports equipment to vacation getaways.

It takes a lot to get a little
But cardholders better be patient, because it could take a while to earn that dream reward. For example, a customer would need to carry balances totaling $60,000 to earn the 6,000 points necessary for a Sony Sports Walkman.
While titanium's low APR and no annual fee alone will appeal to people who tend to carry a balance each month, Brittain said he could find little in the card that would appeal to people who pay off their balances each month.
"For someone who's a convenience user, this card doesn't really offer much," Brittain said. "If you carry a balance, this is not a bad deal. As long as you're careful to follow the rules."

The small print
He pointed that as with many low-rate cards, the titanium card's late fees and penalties pack a wallop.
The titanium card has a $29 late payment fee and a $25 over-the-limit fee. If a payment is received late twice in six months an adjusted rate of 19.99 percent slams into effect. If a customer fails to make payments for two consecutive months, an eye-popping rate of 22.99 percent is applied to all balances.
"In those situations," Brittain noted, "the titanium color of the card doesn't do you any good." 

 

-- Posted: May 8, 1998

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