Optimum First Mortgage Mortgage Review 2020

By Peter G. Miller

About our reviews

Bankrate’s editorial team researches, reviews and rates lenders to help you find one that fits your needs. Our experts consider a range of factors, including rates, loan types, time to close, fees and more. Reviews are updated regularly. Bankrate is an independent, advertising-supported comparison service. Our editorial team receives no direct compensation from advertisers, and our content is thoroughly fact-checked to ensure accuracy.

Optimum First Mortgage

NMLS: 240415

State License: 01525044

Bankrate Score

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3.3

User reviews
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( 429 )

5.0

Please note: In response to the coronavirus pandemic, lenders are changing their requirements continuously. Although we strive for accuracy at the time of publication, please be sure to check with the lender for updated details on down payments, credit scores, etc.

Optimum First Mortgage is a highly-rated mortgage lender which has originated more than 20,000 loans. The company does business in Arizona, California, Colorado, Florida, Idaho, Illinois, Michigan, Ohio, Pennsylvania, Texas, Virginia and Washington. Established in 2008, Optimum First Mortgage is headquartered in Fountain Valley, California.

Nationwide availability

Available in Arizona, California, Colorado, Florida, Idaho, Illinois, Michigan, Ohio, Pennsylvania, Texas, Virginia and Washington

Minimum credit score

Optimum First Mortgage follows loan program guidelines. However, it does not “layer” requirements. This means if a program says an applicant must have a 620 credit score, Optimum does not require a higher score, say 660. As always, credit score requirements are subject to change. Contact the company for the latest details.

Loan types

Fixed-rate, adjustable-rate (ARM), FHA, VA, biweekly mortgages, reverse mortgages, stated-income mortgages

Pros

  • Wide range of mortgage product choices
  • Online loan applications with help from mortgage loan officers
  • No layering on top of loan program requirements
  • Strong applicant approval

Cons

  • Not active in all states

Find your mortgage match

Get paired with your best mortgage offers in 2 minutes or less.

Optimum First Mortgage overview

Loan types

  • Fixed-rate
  • Adjustable-rate (ARM)
  • FHA
  • VA
  • Biweekly mortgages
  • Reverse mortgages
  • Stated-income mortgages

Lender fees

Not available.

Minimum borrower requirements

Not available.

Get started with Optimum First Mortgage

Borrowers can apply online.

Hours

Monday - Friday, 9 a.m. - 6 p.m. PST Contact: 877-816-7846

Optimum First Mortgage consumer rating and reviews

5.0 reviews
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99% recommended

Optimum First Mortgage has earned our 5 star Yelp and Bankrate ratings by putting our customer’s needs first. Whether you are looking to purchase or refinance, we only need a few minutes of your time to give you a personalized accurate quote without running your credit.

  • A+ Rated with the Better Business Bureau
  • Over 1100 positive reviews on Trustlink's website
  • Fast On Time Closings and Over 17,000 Loans Funded

Customer Service Rating

Knowledge
4.9
Level of service
5.0
Professionalism
4.9
Responsiveness
4.9
0 out of 0 rates honored
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(429 reviews)
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The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

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Showing 10 of 80 Reviews
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Cuong Nguyen
Oakland, CA

9/26/2019

Highly recommend Peter DiFerdinand & Optimum First

Pete was fantastic - from the initial call to when our loan as funded - he was in constant communication about where we were in the process. Everything was done professionally and efficiently and I could not have asked for a more enjoyable experience. I highly recommend Peter Di Ferdinand and Optimu...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Kent
San Diego

10/1/2019

Exactly as Expected

Everything went perfectly and timely. Lee Waputo is an excellent communicator and has solid knowledge not just of mortgage rates but what is happening in global financial markets that can affect US mortgage rates. Although I am a veteran of mortgages and anticipate what documents would be needed, th...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Tina Purdie
Gilroy, CA

10/4/2019

Great Service!

This is my 3rd or 4th loan processed with Optimum First. This time it was a No Cost refinance about 6 months after I bought my home. Truly was no cost and my rate was reduced almost 1/2 point. Sean Chase is a joy to work with, prompt, accurate, and attentive. So easy! Thank you Thank you!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Davin Weinzimmer
Montrose, California

10/7/2019

Smooth, quick, and easy!

Just what we were looking for from a refinance company. It's never going to be a fun experience refinancing a house, but Danyelle Drenk helped us navigate the process very quickly, at a great rate, with minimal fees. Because they were so fast it saved us a bunch of money from having to make another ...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Scott B
San Diego

10/8/2019

Great experience

Alfredo was a pleasure to work with. Very pleasant, responsive, and knowledgeable. I would definitely welcome the opportunity to work with him again.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Debbie E
Antioch CA

10/8/2019

Great Service

This is my second time using Optimum Mortgage. I have been working with Thomas Doney both times. Service has been great. Thomas always responds quickly and answers all questions. If I need service again I will trust in Optimum Mortgage and Thomas Doney.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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M. Gaton
Antelope, CA

10/8/2019

Best Lender ever!

I am beyond pleased with the level of service and just like I told Mark I will never use anybody else for this house or any other house I buy in the future. Words cannot express how grateful I am and thanks to Mark and Optimum First I have my dream home. Every corner of my house and every part of my...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Kathleen
San Diego, CA

10/9/2019

Very Professional!!

Dan is honest, reliable, efficient, and makes the transaction painless!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Philip
Brier,WA

10/9/2019

Great lender

Jeff was great to work with and made the whole process extremely efficient and smooth for us. It was a pleasure to work with him and his team at Optimum

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Nick & Lynette
Colorado

10/10/2019

Great Overall Experience

Kelly was stellar throughout our refinancing process! Not only was she with us every step of the way but also provided direction and a great understanding of all the paperwork and numbers involved. Five stars are simply not enough to rate our overall experience with her! We will be using Kelly and h...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes