eLEND

4.5 out of 5

89% recommended

Customer Service Rating

Knowledge
4.6
Level of service
4.5
Professionalism
4.6
Responsiveness
4.5
138 out of 151 rates honored

Consumer Reviews

(151 reviews)
5 Star
4 Star
3 Star
2 Star
1 Star
129
5
1
1
15

The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

Showing 10 of 151 Reviews

TE
NC

6/15/2018

Thank you Alicia & Nina!

These ladies made this too easy! Everything was quick, on point and they always did what they said they would. Great rate, smooth process and friendly people! Thank you ladies you will hear from me again and I only want you to handle my loans.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

A. Montiel
California

2/2/2018

A potential nightmare was made easy.

Avery and Renee were outstanding; they are very professional, helpful and very knowledgeable. If I go through another refinance I would choose these two as my guides. Anita Montiel.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Raquel
Hollywood, FL

1/23/2018

On Point!

Because we did our work, this process has been relatively smooth across all boards. It was a pleasure working with Christopher, Kevin and Avery as well as the rest of the team. They made you feel at ease. Very Appreciative.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Kathi K.
Williamsburg, VA

10/10/2017

Smooth as silk!

Christopher Connelly and his team were awesome - responsive, professional, and above all, made the whole process seamless. Would recommend Chris as I believe he was honest and answered all my questions in detail. Thanks, Chris!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Jassron
Arizona

10/10/2017

Smooth Transaction

I was pleased with the whole process of financing my home. There rates and closing costs were the best out there! My initial contact was with Chris Connelly, He was the first company to respond to my request for a quote. He was very easy to work with and I never felt pressured or deceived. He answ... show more

Knowledge
4.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Greg
Saint Cloud, FL

10/10/2017

Easy and quick, overall great experience

The entire process went smoothly even with a hurricane that caused a slight delay. David and Kisha were always responsive to phone and email questions. The portal made document submission easy and secure. I would recommend eLend.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Kt padilla
Dixon CA

9/22/2017

Outstanding!!!

Great rates. From loan originator to process and underwritten, everything went smoothly.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Jodi M
SW Florida

9/20/2017

Highly Recommend

I worked with David Pelesh and Marissa was my processor. The process was so easy to follow and they returned all of my calls/messages the same day.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Rob
Columbus, Ohio

9/15/2017

eLend was great

I have purchased several homes and this was the easiest process I've ever experienced. They even sent the closing people to my house in the early evening! I signed everything in my kitchen and didn't have to take time off of work to sit at the title company office for 4 hours. We worked with David f... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Alex G
Greater Boston Area

9/10/2017

Awesome experience going through a refinance

Just finished my refinance with Elend. I had Alexander Scott helping me from the very beginning and Chelsea Pruitte helped with all of the paperwork and other details. This was probably the easiest and quickest refinance process I've gone through. Excellent experience overall and I would highly reco... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes