Sammamish Mortgage

5.0 out of 5

97% recommended

Customer Service Rating

Knowledge
5.0
Level of service
4.9
Professionalism
4.9
Responsiveness
5.0
31 out of 32 rates honored

Consumer Reviews

(32 reviews)
5 Star
4 Star
3 Star
2 Star
1 Star
32
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The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

Showing 10 of 32 Reviews

Charice
Seattle, WA

7/13/2018

Best Experience with a Mortgage Company

The experience at Sammamish Mortgage felt very classy. We did not end up having the most straight forward refinance but Ryan and his team stuck with me every step of the way and we worked through all of the details and came out with a successful refinance option that I had never considered. I credit... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Tracy
Portland, OR

6/13/2018

Outstanding Customer Service

The team at Sammamish Mortgage provided excellent customer service. We were informed on each step of the loan process and knew exactly what documents to submit and when. Submitting documents was very convenient using their secure online portal, and we were able to sign all the necessary documents on... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Vince
Seattle

6/6/2018

Highly recommended

Working with Smammish Mortgage was great. They walked us through every step and made the whole process quick and painless for us. Any questions we had were answered quickly and clearly. I would definitely go with them again for another mortgage.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Alissa Peronto
Bothell, WA

5/22/2018

Very positive experience!

A really, really great experience with Sammamish Mortgage. We truly trust them and that is invaluable with our biggest purchase ever! Our home purchase closed yesterday and it really felt like, "wow, that was easy!" Many thanks to all of the team for taking a lot of time to walk us through the proce... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Tom
Auburn,WA

5/17/2018

A great way to do a loan

Doing a loan the way the they have the information setup was all new to me, the computer prompts ( Task page) made tracking needed information very easy, no confusion the way it is done. Sammamish Mortgage keeps you informed at each stage of the loan and tells you what is going to happen next. I r... show more

Knowledge
4.0
Level of service
5.0
Professionalism
4.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Jay and Flo Wood
Woodinville WA

5/16/2018

Best. Service. Ever.

We simply can't say enough good things about Sandra and our general good experience with Sammamish Mortgage. On the day of our initial contact with Trevor Shane, we had estimates and information within an hour. We contacted Sammamish Mortgage towards the end of a loan process with another local comp... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Amir K.
Snoqualmie, WA

4/18/2018

World Class Experience from a local team

Sammamish Mortgage delivered a world class experience for us as first time home buyers. We spoke to a couple of the larger/National mortgage company's....and had very bad experiences with both. So we quickly shifted our efforts to finding a local team, here in the NW that could help us. The team a... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Dan
Austin

4/4/2018

Best experience ever

It was by far best experience we have had with a lender and we have bought and sold over half a dozen properties in the past 10 years. The rates were the best around and the online document system made is extremely easy to get papers submitted securely.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Jessie
Berkeley CA

3/13/2018

Easy, professional

Very easy. Very responsive staff. Felt personal and professional. Would recommend.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Mark R. Kalenscher
Portland, Oregon

3/13/2018

Excellent Service

We were very impressed with the highly efficient and professional approach Sammamish took in completing the refinancing process. Their staff is very capable and responsive and the electronic exchange of documents greatly facilitated the timely closing of the mortgage. We will happily recommend Samma... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes