Valley West Mortgage User Reviews

5.0 reviews
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100% recommended

Customer Service Rating

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
12 out of 12 rates honored

Consumer Reviews

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(12 reviews)
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The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

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Showing 10 of 12 Reviews
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M. Maguire
WA

11/8/2019

Excellent communication

Drew Dean Levy was always ready to answer questions, explain complex situations, respond to texts, phone messages, and email. We really appreciated his responsiveness. He also helped us stay calm throughout a process that moved fast (30 days) and had a few complications. He made it all work and we a...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Danielle
Seattle, WA

8/16/2019

Great, efficient company to work with!

Drew Levy and his team at Valley West Mortgage were excellent to work with during my refi. The process to refi my house was the most efficient I have ever experienced and I have been through it a few times with other lenders! Drew was always there to answer my questions and explained everything tho...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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D.May
Montesano Wa

8/15/2019

Great Experience

Drew Levy and his team at Valley West Mortgage were a pleasure to work with. They answered all my questions and explained the process in a timely and professional manner. I never felt like I was "put on hold". Thank you Drew and Indica! Am enjoying settling into my new house.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Andrea
1724 Crystal Downs ave Las Vegas NV 89123

7/25/2019

Amazing!!!

We were first time buyers and were so apprehensive. Jr at West Valley Mortgage helped us so much and walked us through each step. The experience in buying a home was so much better than we could have imagined going through West Valley Mortgage.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Marc
Home

7/25/2019

Incredible experience

I would recommend them highly!!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Anonymous
Seattle

7/23/2019

Quick, efficient, closed early.

I chose Valley West for the rate, but everything else was also superb. Their team was responsive and we closed early.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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MICHAEL
TACOMA, WA

7/7/2019

EASY AND FAST

GOT TO CLOSING 3 WEEKS AFTER ACCEPTED OFFER.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Christina
Las Vegas, NV

2/15/2019

Best Experience, Great Rates as advertised

I was refinancing my house and shopped various mortgage rates through Bank Rate. The others were either high rates, fees or didn't get back to me quickly. They also had a long time to close (45 days or longer). Valley West Mortgage was fast, efficient and met my every need, including closing quic...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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F. Douglas
Las Vegas, NV

1/15/2019

Choosing a lender for life

I have had experience with other lenders but i think I have found one that I can keep for life. The staff was always available for questions. To educate me on what I did not know. To help me and my partner through the process of home ownership. I am on my second property through Valley West and look...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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Brandy
North Ogden, UT

12/17/2018

Great mortgage lender!

Great experience! Love Barbara! I will definitely call her for any refi needs I have! She was on it! Made sure everything was done quickly, simple and easy to do and understand! Like I said, Love Barbara!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes