Keystone Funding User Reviews

5.0 reviews
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100% recommended

Customer Service Rating

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
0 out of 0 rates honored

Consumer Reviews

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(14 reviews)
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The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

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Showing 10 of 14 Reviews
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Patrick
Maryland

1/16/2020

Excellent and Responsive

I worked with Jared Martin and had very specific criteria i was looking for to do a refinance. He patiently worked through several options and discussed them with me. When we first met and discussed options, interest rates were not compelling enough to do a refinance, but we kept in touch and as int...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Jon S
Virginia

1/17/2020

Great experience

The process went very smoothly, was highly automated and the loan closed on time.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Ruth
MD

1/17/2020

Great rates, honest and easy to deal with.

Jared Martin and his team were very responsive and easy to deal with. He answer our questions and even after hours responded to emails. He found a great rate for our the refinancing of our mortgage. He was on top of every step of the process and kept us informed. I really appreciate his services...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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PA refinance
PA

1/17/2020

quick and easy refinance

Everything about my experience with Keystone was positive. Quick and direct communication, fast turnaround time. Everything was delivered as promised on my refinance.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Kristen McElroy
Alexandria, VA

1/18/2020

Very Smooth Transaction!

I refinanced with Keystone Funding, and the entire team was fantastic. This was so much easier than when I purchased my home. Everything was online, easy uploads... I even got an appraisal waiver. Then when someone was sent to my home for me to sign closing documents, that was even better! I was ve...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Matt Ballantine
Annapolis, MD

1/18/2020

Great Communication

I worked with Jared after getting a few different quotes from various mortgage firms for a refinance. I choose to go with Keystone based on the quote and the support I got from Jared in understanding the costs associated with the refinance. I had ALOT of questions and Jared was very responsive via...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Jon S
Virginia

1/18/2020

Great experience.

Jared and the Keystone team were great to work with. Great communication and the loan closed on time.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Kyle
Lancaster, Pennsylvania

1/21/2020

First time home buyer

The entire process went smoothly. Being a first time home owner I don't have much to compare my experience to. However, I will say I'm glad I chose Keystone to be my lender. Jared and the team at Keystone were a pleasure to work with!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Matthew C
Philadelphia, PA

1/25/2020

Smooth Sailing

It was such an effortless experience. I got an appraisal waiver, we closed in 3 weeks, and not much documents to provide. Keystone Funding was fantastic to work with, and I would highly recommend them.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Bala
DC/MD/VA

1/27/2020

Great Home Mortgage Digitalization

Home Mortgage Digitalization and Reimagine Mortgage process, which shorten whole loan manufacturing process to 3 weeks. I am happy that I chose KeyStone Funding over other lenders. Right from the beginning, I liked their mortgage process, workflow and customer focused attitude of Jared. He and h...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes