eLend User Reviews

4.5 reviews
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90% recommended

Customer Service Rating

Knowledge
4.6
Level of service
4.5
Professionalism
4.6
Responsiveness
4.5
142 out of 155 rates honored

Consumer Reviews

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(155 reviews)
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The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

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Showing 10 of 155 Reviews
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JL
Spring Lake, NJ

5/4/2020

FOURTH E-lend loan-it just gets better and better!

I have worked with E-Lend for the past five years; specifically, across four different sequential lending instruments secured by the same property. Any time I have even thought about refinancing, E-Lend is *always* the first company I call! This time I saved over $218,000 in total loan costs over th...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Sam
New York

11/6/2019

Great experience!

I started my journey with eLend less than 2 months ago and I have to say that I am beyond happy with the service I received from them. My loan officer Corazon Agcaoili was absolutely amazing from beginning to end, her customer service is unmatched for sure! My processor, Erika Garcia was also amazin...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Carston Ford
Pounding Mill, VA

7/29/2019

Very Happy New Home Owner

Thank you Elend, Erika Garcia and Calvin Park for making the home loan process as simple as possible. I would highly recommend anyone and everyone who wants a great first time home buying experience to check out Elend.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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TE
NC

6/15/2018

Thank you Alicia & Nina!

These ladies made this too easy! Everything was quick, on point and they always did what they said they would. Great rate, smooth process and friendly people! Thank you ladies you will hear from me again and I only want you to handle my loans.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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A. Montiel
California

2/2/2018

A potential nightmare was made easy.

Avery and Renee were outstanding; they are very professional, helpful and very knowledgeable. If I go through another refinance I would choose these two as my guides. Anita Montiel.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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Raquel
Hollywood, FL

1/23/2018

On Point!

Because we did our work, this process has been relatively smooth across all boards. It was a pleasure working with Christopher, Kevin and Avery as well as the rest of the team. They made you feel at ease. Very Appreciative.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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Kathi K.
Williamsburg, VA

10/10/2017

Smooth as silk!

Christopher Connelly and his team were awesome - responsive, professional, and above all, made the whole process seamless. Would recommend Chris as I believe he was honest and answered all my questions in detail. Thanks, Chris!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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Jassron
Arizona

10/10/2017

Smooth Transaction

I was pleased with the whole process of financing my home. There rates and closing costs were the best out there! My initial contact was with Chris Connelly, He was the first company to respond to my request for a quote. He was very easy to work with and I never felt pressured or deceived. He answ...

Knowledge
4.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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Greg
Saint Cloud, FL

10/10/2017

Easy and quick, overall great experience

The entire process went smoothly even with a hurricane that caused a slight delay. David and Kisha were always responsive to phone and email questions. The portal made document submission easy and secure. I would recommend eLend.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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Kt padilla
Dixon CA

9/22/2017

Outstanding!!!

Great rates. From loan originator to process and underwritten, everything went smoothly.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes