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Liberty Mutual vs. Progressive

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Mixed race man paying bills in living room
JGI/Jamie Grill/Getty Images
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Liberty Mutual is a Boston-based insurance carrier with about 5% of private passenger auto market share. This makes it the fifth-largest auto insurance provider in the country. The carrier began writing auto insurance policies in 1912 and now offers a broad assortment of insurance products.

Progressive is also a provider of numerous insurance products and is even larger than Liberty Mutual. Founded in 1937, Progressive is now the third-largest auto insurance provider — behind State Farm and Geico — with over 13% of private passenger auto market share. Today, Progressive is known for innovative online resources and tools and budget-friendly payment options.

Liberty Mutual vs. Progressive: car insurance rates comparison

When comparing Liberty Mutual vs. Progressive, it’s helpful to note that both providers offer similar features, such as a variety of coverage options and discounts. Both carriers also score below the industry average in the 2020 J.D. Power survey for customer claims satisfaction. While both are financially strong with either an A or A+ rating through AM Best, both companies leave room to earn higher marks with Bankrate’s proprietary scoring system. The better a carrier performed in each of these categories, and the lower the carrier’s average premium data was, which was gathered from Quadrant Information Services, the higher its overall Bankrate Score. These Scores carry a maximum of 5 out of 5.

Car insurance company Bankrate Score AM Best J.D. Power Average annual premium for minimum coverage Average annual premium for full coverage
Liberty Mutual 3.9 A 876/1,000 No rate data available No rate data available
Progressive 4.1 A+ 862/1,000 $542 $1,561

Rates by credit score

Your credit rating often has a bearing on how much your auto insurance policy will cost, except in California, Hawaii, Michigan, and Massachusetts. Washington recently attempted to ban using credit ratings to determine rates, but the decision is currently on hold. “Excellent” and “good” credit ratings typically qualify you for lower premiums versus someone with an “average or “poor credit rating”.

Car insurance company Poor Average Good Excellent
National average $3,002 $1,907 $1,771 $1,556
Progressive $2,820 $1,745 $1,561 $1,208

Rates by marital status and young driver

Certain life events could play a part in determining your car insurance rates. After getting married, many drivers will find that their car insurance premiums are cheaper compared to when they were single. On the other hand, parents who add young drivers to their policies will generally see significant increases in their annual car insurance premiums. This is due to the fact that young drivers have less experience behind the wheel, and are therefore considered to be at higher risk of accidents and other driving infractions.

Car insurance company Single Married Married with a 16-year-old driver*
National Average $1,771 $1,668 $3,852
Progressive $1,561 $1,478 $3,302

*16 year old cost when added to parent’s policy

Rates by driving record

Like with almost all other carriers, the best way to help obtain the lowest premiums is to maintain a clean driving record. If you receive a speeding ticket, charged with an accident or a DUI conviction, you should expect your rates to increase due to increased insured risk. In some cases, the rates could double with a DUI conviction.

Car insurance company Clean driving record Speeding ticket Accident DUI conviction
National average $1,771 $2,138 $2,521 $3,421
Progressive $1,561 $2,030 $2,507 $2,049

Liberty Mutual vs. Progressive: discounts

For savings opportunities with Progressive vs. Liberty Mutual, both provide an expansive list of discounts, many of which are relatively simple to qualify for. Both provide the typical discounts such as bundling with another policy, multi-vehicle and loyalty discounts. Both carriers provide a discount simply for signing up for coverage online.

Liberty Mutual

  • Accident-free — Each year you drive without an at-fault accident gives you the opportunity to earn a bigger discount.
  • Alternative fuels — If you drive an electric or hybrid vehicle, you could earn an alternative fuels discount.
  • Advanced safety features — If your vehicle is equipped with additional safety features, such as airbags and anti-lock brakes, you could earn a discount. Adaptive headlights and electronic stability control are two other safety features that might earn higher discounts.

Progressive

  • Online quote — You could receive a discount if you go through the quote process online. Even if you finish booking your policy with an agent, the discount generally still applies.
  • Automatic payments — Whether you pay in monthly or quarterly installments, you may be eligible to receive a discount if you have your premium drafted automatically.
  • Homeowner — If you own a home, you could be eligible to receive a discount. The discount may apply even if you do not insure your home through Progressive.

Liberty Mutual vs. Progressive: online and mobile experience comparison

Both Liberty Mutual and Progressive offer a full suite of features with the online portal and mobile app. With both, you have access to make payments, make changes to your policy and request roadside assistance. The Progressive app can put you in touch with your agent or claims representative if you need further assistance.

Liberty Mutual

  • App store (4.8/5) — Liberty Mutual receives high marks for the Apple version of the app. User feedback reflects an appreciation for the app’s ease of use, navigation and wide range of functionality throughout the app.
  • Google Play 4.7/5 — The Android version also receives votes of confidence from thousands of users. The app also guides users through the claim process, including taking the proper photos, which can come in handy if you are processing a claim.

Progressive

  • App store 4.6/5 — The Progressive app does not receive the highest ratings, especially compared to other insurance apps. It appears most of the user complaints are related to issues with policies and not with the actual app itself.
  • Google Play 4.7/5 — The Android version offers as many features as the Apple version, which is a positive. Many of the negative comments are related to the Progressive Snapshot, causing the app to run too slow.

Frequently asked questions

Methodology

Bankrate utilizes Quadrant Information Services to analyze 2022 rates for all ZIP codes and carriers in all 50 states and Washington, D.C. Quoted rates are based on a 40-year-old male and female driver with a clean driving record, good credit and the following full coverage limits:

  • $100,000 bodily injury liability per person
  • $300,000 bodily injury liability per accident
  • $50,000 property damage liability per accident
  • $100,000 uninsured motorist bodily injury per person
  • $300,000 uninsured motorist bodily injury per accident
  • $500 collision deductible
  • $500 comprehensive deductible

To determine minimum coverage limits, Bankrate used minimum coverages that meet each state’s requirements. Our base profile drivers own a 2020 Toyota Camry, commute five days a week and drive 12,000 miles annually.

These are sample rates and should only be used for comparative purposes.

Credit-based insurance scores: Rates were calculated based on the following insurance credit tiers assigned to our drivers: “poor, average, good (base) and excellent.” Insurance credit tiers factor in your official credit scores but are not dependent on that variable alone. Four states prohibit the use of credit-based insurance scores as a rating factor in determining auto insurance rates: California, Hawaii, Massachusetts, and Michigan. Washington’s ban on factoring credit in premiums is currently on hold in the courts.

Incidents: Rates were calculated by evaluating our base profile with the following incidents applied: clean record (base), at-fault accident, single speeding ticket, single DUI conviction and lapse in coverage.

Status: Rates were evaluated based on the following marital/family status: single (base), married, 40 year married man and woman with a 16-year-old teen driver. Marital status is not a rating factor in HI and MI.

Teens: Rates were determined by adding a 16- or 17-year-old teen to a 40-year-old married couple’s policy. The rates displayed reflect the added cost to the parents’ policy.

Bankrate Score

Bankrate Scores primarily reflect a weighted rank of industry-standard ratings for financial strength and customer experience in addition to analysis of quoted annual premiums from Quadrant Information Services, spanning all 50 states and Washington, D.C. We know it is important for drivers and homeowners to be confident their financial protection covers the likeliest risks, is priced competitively and is provided by a financially-sound company with a history of positive customer support.

To determine how well the best car and home insurance companies satisfy these priorities, third-party agency ratings from J.D. Power, AM Best, S&P, NAIC, and Moody’s had the most impact on the companies’ Bankrate Scores. As price is a common consideration for drivers and homeowners, we analyzed quoted premiums based on 40-year-old male and female drivers with a 2019 Toyota Camry, as well as 40-year-old male and female homeowners with $250,000 in dwelling coverage. This profile, assessed across nearly 35,000 ZIP codes in the U.S., provided a basis on which drivers and homeowners may compare each provider.

While coverage options, insurer availability, affordability and customer experience are often the top priorities, Bankrate also analyzed each insurer’s online and mobile resources for policy management and claims handling. Insurance is rapidly evolving to keep pace with our digital world, so these aspects also carried weight in determining Bankrate Scores.

Written by
Sara Coleman
Former Insurance Contributor
Sara Coleman is a former insurance contributor at Bankrate. She has a couple of years of experience in writing for insurance domains such as The Simple Dollar, Reviews.com, Coverage.com and numerous other personal finance sites. She writes about insurance products such as auto, homeowners, renters and disability.
Edited by
Insurance Editor