Travelers is represented by roughly 13,000 agencies and brokerages in approximately 30 offices across the nation. Employing more than 30,000 people, Travelers is the second-largest writer of personal lines of insurance in the U.S. The company was founded in 1853 to sell fire and marine insurance. Travelers issued its first auto insurance policy in 1897. Throughout the 1900s Travelers served as an innovator in the auto insurance industry and opened a school in 1903 to train agents. The company organized the first corps of safety engineers in 1904 and initiated a driver’s education program in 1936. As the first insurance company to set up its own weather research center and the first to develop automated fraud detection, Travelers has consistently been an advocate for the consumer. The website, launched in 2003, allows customers to check claims, pay their bills and view other information about their policies.

Travelers has its corporate headquarters in Hartford, Conn., and is currently listed at No. 99 on the Fortune 500. Representatives are available in every U.S. state as well as in Canada, the U.K. and Ireland. Insurance products and financial services are available to consumers and businesses alike. They include:

  • Auto insurance.
  • Homeowners insurance.
  • Boat and yacht insurance.
  • Wedding insurance.
  • Identity theft insurance.
  • Umbrella insurance.
  • Business insurance.
  • Risk control services.
  • Bond and financial products.

Auto insurance

Travelers offers competitive rates for auto insurance with options for additional coverage and 24/7 claims service. In addition to basic auto insurance coverage, rental reimbursement and towing and labor coverage are available. Travelers also has a nationwide auto repair program, which provides service at the office or at home.

Customers of Travelers can review their policies, view the progress of claims and pay bills all online via The site is secure and provides the option for automatic payment and claim reporting all online. Mobile options for are available for those who wish to access their policy while on the go.

Risk control

Risk management services and products are accessible to businesses. Travelers provides assessments about product safety, transportation, workers’ compensation and general liability. Consultation about alcohol liability, on-site safety and even sending newsletters are also offered. Businesses using risk management services have access to Travelers Virtual Risk Manager and other assessment tools.

e-Pay business insurance

Business owners can review their policies with e-Pay Business Insurance. As the “green” option, businesses can choose to receive paperless billing and contribute to environmental health. The online payment website allows automatic payment, claims monitoring and other options specific to the policy.

Financial products and bonds

In addition to an array of insurance options, Travelers also offers financial and bond products to businesses of all types and sizes. Travelers Bond Express provides bonds for commercial surety, fiduciary and litigant bonds for court, license and permit bonds and other miscellaneous surety bonds. Travelers SelectOne offers coverage for financial institutions such as credit unions, community banks and insurance companies.

Travelers’ corporate headquarters are located at:

One Tower Square

Hartford, CT 06183


Call Travelers toll free for more information on personal insurance at (888)695-4625. For information on business insurance call Travelers toll free at (800)252-2268.